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  #1051 (permalink)  
Old 11-12-2009, 09:21 AM
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Re: Asurion replacing TP with TP2

I told my girlfriend about this, she has a TP with no working keyboard, slowly dying, etc. They are getting her a "New to Her" TP. I am hoping it's a refurb with some automatic problem so that she can call them back and be like TP2!
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  #1052 (permalink)  
Old 11-12-2009, 09:51 AM
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Re: Asurion replacing TP with TP2

I just put in a claim and they had me fill out a affadavit form and fax it back in, fraud verification, and i probably wont see a new handset till monday or tuesday for review, they were out of stock of the TP, hope it will be TP2.
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  #1053 (permalink)  
Old 11-12-2009, 12:16 PM
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Re: Asurion replacing TP with TP2

Quote:
Originally Posted by dibara2003 View Post
So what do you guys think the most effective method is (btw, i did read downtick's post too)? I've got a fresh slate to call asurion, never made a call or claim with them before. Thanks
is there something actually wrong with your phone?
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  #1054 (permalink)  
Old 11-12-2009, 12:18 PM
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Re: Asurion replacing TP with TP2

So is it out of stock again? From reading the last post it seems like it is, but reading the one above it, it seems like its not. Any confirmation on them being oos of the tps?
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  #1055 (permalink)  
Old 11-12-2009, 12:19 PM
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Re: Asurion replacing TP with TP2

Quote:
Originally Posted by wtmaxx25 View Post
I just put in a claim and they had me fill out a affadavit form and fax it back in, fraud verification, and i probably wont see a new handset till monday or tuesday for review, they were out of stock of the TP, hope it will be TP2.
If everything goes well, you will prolly have you phone tomorrow if not saturday.
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  #1056 (permalink)  
Old 11-12-2009, 12:20 PM
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Re: Asurion replacing TP with TP2

Yea i have a issue with the keyboard coming off track and it was run over once, also the pan zoom is not working.
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  #1057 (permalink)  
Old 11-12-2009, 12:21 PM
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Re: Asurion replacing TP with TP2

I don't think they are out of TPs only cause less less people are doing this, so there supply shouldnt run out as quick.
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  #1058 (permalink)  
Old 11-12-2009, 12:22 PM
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Re: Asurion replacing TP with TP2

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Originally Posted by wtmaxx25 View Post
Yea i have a issue with the keyboard coming off track and it was run over once, also the pan zoom is not working.
That's concidered physical damage
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  #1059 (permalink)  
Old 11-12-2009, 12:28 PM
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Re: Asurion replacing TP with TP2

You are actually right...
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  #1060 (permalink)  
Old 11-12-2009, 12:32 PM
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Re: Asurion replacing TP with TP2

lol why wouldnt I be?
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