Sprint replacing Touch Pro with Touch Pro 2! - Page 253

zxcvzxcv · #1 (**permalink**) 01-25-2010, 05:32 PM

If you have insurance, then you won't have to pay the $100. Overheating is a reason they'll replace the TP1 for a TP2

pacmantom · #2 (**permalink**) 01-25-2010, 06:45 PM

My phone was stolen. It said on the claim that it would be a TP but I know some people have got TP2 instead. It shows 1 lbs. on the shipment. I thought I saw 0.8 lbs is a TP and anything else is a TP2 is this true?

rushco · #3 (**permalink**) 01-25-2010, 11:12 PM

Quote:

Originally Posted by pacmantom

My phone was stolen. It said on the claim that it would be a TP but I know some people have got TP2 instead. It shows 1 lbs. on the shipment. I thought I saw 0.8 lbs is a TP and anything else is a TP2 is this true?

Not true.

Smokin01GT · #4 (**permalink**) 01-25-2010, 10:42 PM

If you are having any problem at all with your TP1 and you have insurance, you can have it replaced with a TP2. You should take it to the store to have it done though as myself, my brother, and a friend all had ours switched out last Thursday. The woman made it a point to tell me the TP2 was finally on the list of choices.

RaydogPR · #5 (**permalink**) 01-25-2010, 10:49 PM

im getting a TP1 suxxxs!

pacmantom · #6 (**permalink**) 01-25-2010, 11:44 PM

Thanks guess I will find out tomorrow. I went through 7 phones in my first 5 months so I don't see keeping it long anyway.

philliyxx · #7 (**permalink**) 01-26-2010, 05:10 PM

Dropped my phone in the toilet, last night. Went to the repair center today. Immedietly recognized the technician as someone I went to highschool with and he was pretty down to earth, chatted it up with him. It got real busy so I was patient and polite. Finally he gets to me and wants to talk me into BB but I said I really wanted to upgrade to TP2 if I was gonna even think about a new phone and not a replacement.

The whole time he was unscrewing the phone checking it and shit, I don't know if he was just ignoring any water damage indicators or if he was distracted. But I do remember him saying "Im not gonna promise anything" when I told him about trying to TEP for a TP2 because the phone would not turn on and the flashlight was randomly flashing when I inserted the battery. Minutes later he was like, "its your lucky day, you get tp2 for free"

I was like dude, thanks man, he was like well don't really thank me, thank the system man.

I'm very lucky and happy yay me.

ian3047 · #8 (**permalink**) 01-26-2010, 05:45 PM

Well after five calls and repeatedly being told the touch pros have no issue by customer service and my store I finally got through to sprint and a person who knew about them. It's a done deal. Gave me a choice of the TP2, New Curve, Snap, Pre. I took the Pre. Whenever their is a touch pro type windows phone that is actually a big upgrade and isn't always waiting on a new OS I'll jump on it. Very ready to have a keyboard that works again.

hassanjanjua2002 · #9 (**permalink**) 01-26-2010, 06:20 PM

Lets say I have one of the first or second gen Sprint touch pros that had the edge cracking problem. I have no insurance on the phone, but it been giving me hell from day one with issues that can't all be named in one sitting. What should i do to get it replaced with something less crappy?

philliyxx · #10 (**permalink**) 01-26-2010, 06:46 PM

Quote:

Originally Posted by hassanjanjua2002

Lets say I have one of the first or second gen Sprint touch pros that had the edge cracking problem. I have no insurance on the phone, but it been giving me hell from day one with issues that can't all be named in one sitting. What should i do to get it replaced with something less crappy?

I would try to get insurance. I didn't get it at the time I purchased the phone and it was well over 4 months before I tried to add it. I called up sprint (forget what number) and just told them I wanted to add insurance. They added it no problem and I was covered- this was the only reason i got the TP2 for free(or 7$) so its worth it to try and do that first.