Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I thought I asked you to leave, and pray for these "morons" as you call them! http://www.ppcgeeks.com/forums/showp...&postcount=205

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

hehehe no they dont...if you had the QT3 you could add this. http://www.engadget.com/2008/01/11/b...uietcomfort-3/

I dont know if it would work on the QT2 tho:scratch: not to mention, your battery time must really suck, Bose equipment is pretty power hungry, no?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

i am going to sprint today to see if i can get my tp1 replaced with a delorean and a flux capacitor

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Wanna apologize mate, read that completely wrong and I've been stressed over this for the past few days. Definitely my bad mate.

However, you are right, I wouldn't continue to buy it had I not been in a contract with good rates (the old SERO) that I didn't want to be charged $200 for. Also, the phones potentials are amazing, but they just keep having weird inherent flaws (the slider on my mogul popped out and I went through a one month battle proving to sprint that it was impossible that I had done it without literally yanking the phone apart, but besides that the mogul was solid. The TP had great potential but my chrome chipped a hole in the first one, keyboard failed on second, chrome chipped again on third but I had to asurion that one because it cracked from a drop on the way there -_-, and this fourth one is back onto keyboard issues for the second time). I'm hoping if I ever get another phone I just want it to have the exact same features and everything, but just to work.

Again though man, that was completely my fault and sorry about that.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Make sure it is the red one not the blue one!!!!

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Anyone successful in NYC?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Yeah actually I really don't care what anyone like you ASKS me to do. I've been proven RIGHT about the negative impact lying to get a new phone has. The warehouse is out of stock and now people who actually have gone through phone after phone who deserve a replacement have to wait, all because people who want the latest and greatest.

We all want the latest phone, but are people going to lie every year to get it? What happens when the Leo comes out? Will everyone be FED UP with the TP2 and justify weaseling themselves into getting one of them as well?

So this is my response to you: WILL ALL THE PEOPLE WHO HAVE WORKING TOUCH PRO'S, LOOKING TO GET A FREE TP2 FOR LITTLE MORE THAN WANTING THE LATEST PHONE PLEASE LEAVE? YOU'RE RUINING IT FOR THE LEGITIMATE REPLACEMENTS.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

amen brother

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I called the store today, 2 days after I went. They said to try tomorrow cuz my TP2 hasn't come yet :(

Stupid TP breaking on me. I've been without being able to use it right for days now...

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

why are you on this site?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

chronster - you are preaching to (mostly) the wrong crowd. I am with you and I attempted the same thing somewhere in the first few pages. Apparently, there is a name for us, we are called "moral police". And I always thought that I was just an honest person who doesn't like to steal and lie my way into anything. Reading some comments and questions here like "how can I make my TP worse to exchange it", "what registry settings can I edit to stop my kb from working", "how did you exchange it and what did you say", and people calling Sprint employees all kinds of names, makes me think that we are a dying breed. I have seen the same thing happen when TP originally came out and everyone who jumped on it from Mogul (that apparently became "crap" at that point as well) were yelling that TP is the best phone they ever had. Now it is dejavu all over with TP2. And trust me, the same people will try to pull the same thing when Leo (or whatever it will be called) will come out.

I love this forum and I know that there are a lot of good and honest people here. But threads like these tend to bring out the worst. So again, to everyone who really had issues with their TPs - best of luck getting a replacement but keep in mind that this is the same company making it and the same company selling it.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Wow, calm down! I agree with you, but like others have stated, enough already. We get it, they are "bad people", but get over it already. Your not changing anyone's behavior and only coming off like a [-X

=D>=D>

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

On this site? What do you think PPCGeeks is? Some kind of central hub for scam artists? There's lots more to PPCGeeks you know...

When I first clicked the thread, I expected those people who were constantly having issues to be reporting that Sprint is taking care of them. Like Sprint's customer service is getting better or something. Very quickly I saw that people without issues were jumping on this as well.

It just bothered me. This type of behavior should be frowned upon around here, but instead people are celebrating it. We don't post links to pirated software for a reason, ya know? The same argument can be applied: "I'm just posting a LINK to the software. I'm not actually giving out the software and what people do with that link is their business." Here it's the same "Just telling people how I scammed Sprint. If they want to copy me that's their business."

I'm looking at this from a simple perspective: I'll be buying this phone. When it comes time to do so, I don't want some customer rep telling me I have to wait because the warehouse is out of stock, all along I know the reason they are out of stock. Why should somebody get a free TP2 when they have no issues with the TP they have now, AND someone else is willing to pay for it?

You don't have to listen to me. I'm just putting that common sense out there and what people do with it is their business.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Yeah right, you agree with me and yet you tell me I'm the morality police and I need to leave, then applaud people who question my very presence on a PUBLIC WEBPAGE.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Soooo.,n I guess thats a no to my warehouse question

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

i just so happened to be there when an regional director was at the store i guess monitoring the store . so anyway, my tp had crapped out, so i was offered a tp2, but there was no stock in warehouse so i just got another tp1, (this was Saturday) . Before i went to go pick up my phone Monday, i called sprint support and told them i was sick of the tp and wanted another model, they simply told me about the new policy, and told me to basically refuse the phone. So then i show up Monday (when the regional director was there) to get my phone, i am speaking with some ignorant sales "consultant", she told me sometimes that customer support are ignorant and don't know what there talking about. i found this so amusing, it wasn't but 5 minutes later that the regional director came to where i was at and told me my exact problem without knowing much. he was spot on. He basically said that there is a list of phones (snap, bb tour, treo pro, tp2, maybe a few more) that were being replaced for free. i understood this as basically being a recall, because he said that "htc acknowledged their mistake, and is paying sprint for every replacement touch pro phone that it replaces" . He also said this policy officially took effect this passed Sunday. Just thought you would would like to know. This is only if you go in and are having unfix-able problems with your touch pro.


does anyone know if they have gotten any in stock in their warehouse yet?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

as far as i know, replacement touch pro 2's are in a different inventory than the inventory they have for customer that are purchasing the phone. am i wrong?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

i feel it's 'bout time the mods step in... start archiving unnecessary posts or something.... this thread is starting to go downhill

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Shouldn't Sprint’s due diligence on each case of the equipment in accordance with their policies quell this “run” on their limited inventories of this device? Really, they’ve created this monster by both admitting the chronic issues the TP1, and then actually doing these replacements with the TP2. I am sure they are aware there will be some abuse, and should have planned for it. It’s quite obvious they should not have gone this route so soon after releasing this device. If people want to post this abuse perhaps the moderators can deal with them, but please chronster, give it a rest, we get it. By the way when I finally become a VIP can I say i poop a lot too?:evil4:

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

.................................................. ..................

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Nope, you're correct. That's why you can buy NIBs, but not get refurbished phones.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I apologize for that. But why the hostility? How is it affecting you?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

has anyone tried to contact htc about this manner and see what they do? i think i am going to try that this evening.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Good thought solewoman

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I called today and they said that my TP2 still isn't in, to try tomorrow...

I only went to them 2 days ago, but still.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

if that's the case then I'm ranting like a lunatic over nothing. thanks for the info.
I'm getting a tp2 with the $150 credit like literally AS SOON as they allow me to. The idea of waiting when I have cash and others undeservingly getting it immediately without paying for it is going through my head and upsetting me like an idiot.

Sorry for coming off as hostile.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

You're doing better than most of us. I went in on sat. and they couldn't order a phone.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

solewoman u on nt too?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

yeah I mean, if they are reimbursing Sprint for these replacements, it's worth a shot, but be prepared for a more diligent check of the device to confirm it's defects.

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint PPC6850SP)

Brought mine in to get keyboard fixed. They offered me 4 different phones but no tp2. I had them order me another tp1 since I dont want a blackberry or a palm treo. The keyboards are too small. Hopefully my replacement will last longer than a month like this refurb...

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

born and raised :mrgreen:

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

It definitely is out of a different pool chronster. You can buy one right now.

On a side note I think your avatar makes u seem more hostile than u really are. lol :D

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

LOL! I didn't even think of that! I forgot I had raging Ahnold as my avatar. Too funny :mrgreen:

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

ive just got off the fone with the sprint rep, and told them what to put on my note :p when i get a chance, i will go to the sprint store and see what happens...

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I received this a few hours ago from a friend of mine who is usually able to help me out with getting my issues resolved. He works at Sprint HQ at the Executive Level. I am just copying the most pertinent part of the email:

XXXXXXXX@sprint.com

Hi,

Unfortunately I don't have the power to move you into a TP2. Since the phone came out, we've had quite a few people try to "game" us to get into that device, and it is a very costly device to Sprint due to it having a GSM chipset in it as well.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

It didn't work for me - they literally replaced the entire top of my TP to fix it.

And yes, mines was legitimately f'd up, it kept going from landscape to portrait while closed, and I couldn't use it at all while the keyboard was closed, anytime I wanted to use it I had to slide it open.

So no upgrade for me. They just "fixed" it. I'm sure it will be broken by the end of the day though, that's about how long TPs last.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Odd. The guy scanned in my ESN bar code, took my phone number down and said I had to wait cuz they were back-ordered. He mentioned that four other customers were waiting for theirs too.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Mine has the EXACT same problem. If I push anywhere on the screen it rotates from the pressure. Even more annoying is it turns the phone on if it's off, so carrying it my pocket runs the battery down fast. My keyboard also double/triple types some letters when used. I was waiting for someone to report in this thread that there were TP2's in the warehouse before I took it in. I hope they don't fix my phone.. I'd really like a new TP since I DO have multiple issues with my phone.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

For those going to ASCs, go to one that only offers REPLACEMENTS (BY MAIL). Do a search on sprints website for repair centers and it will come up (like my store):

Repair centers near you
1) Sprint Store

This is a ReadyNow store
Sales
Replacements (by mail)

Bill Payment

1.4 miles
Directions
Make an appointment

Stores like these don't have repair centers but are able to replace your phone from anything on the WEL list.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

it helps if you are polite and not start thrusting memo's in peoples faces. if a asc orders one its usually there within 2 buisness days. as they are pulling from a dift inventory.

if you want to get ****y, then maybe you should switch to verizon