Replacement Woes

[scorpionreign]

Originally Posted by The Specialist

thanks.

i just called sprint and i have to say their customer service is terrible. i have been a customer for 6 years and have always raved about their CS but i honestly just got a customer service robot. to top that off he had a real hard time with english. its just annoying.

for once i'm thinking about switching carriers.

quoted 350 for a TP2.

i just want a TP that works. but so far every one i have gotten has keyboardfail in 2 months. now this one has keyboardfail and touchscreenfail.

fail.

I've been with Sprint for 11yrs. I had good service and bad service. I still wouldn't trade Sprint for A.V or T. Yes, you have some issue but with customer service Rep's but if you don't like what you hear then hang up and call back to speak to another Rep or the previous Rep's supervisor.