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Another Chrome Thread
So I read up on the information found on this site about the early Touch Pro's having defective chrome. I have one of those, and the IMEI number falls into the range given.
I emailed ecare and they opened a ticket and this was their reply: Thank you for contacting Sprint. I am happy to assist you with the issue of the chrome trim flaking from your phone. This is a known issue that can be resolved by taking the phone to a Sprint Service and Repair center. I have created a ticket for this purpose. For your records, the ticket number is xxxxxxx. To locate a Sprint store near you and schedule an appointment, please visit: http://storelocator.sprint.com So I take my phone in, they look the ticket number up, and say that there will be a charge of 119.00. At that point I said no way. Has anyone else been charged for this? Id like to know what my next step is. |
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