Quote:
Originally Posted by Sifter
Well I received my 2nd refurb today and guess what, it was in bad condition.
The paint on the battery cover was bubbling up, and there was a dent in the bottom of the cover that was just painted over, dent still showing.
There was no plastic coverings on the phone itself, and fingerprints all over it.
The keyboard would get caught halfway out when sliding it. Like a catching sort of thing. I had to FORCE it all the way open.
So I called ATS back and they are now sending me my 3rd refurb.
When do you demand a new one???
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I go to the official/corporate repair center in atlanta, and they always replace mine with new ones. my touch pro has yet to fail me, but i had to get my instinct replaced once and my IC902 replaced twice.