Quote:
Originally Posted by gxip
I know this is an old thread and maybe I won't be able to get an answer, but I wanted to clarify something. I called a tier 2 rep, but was informed that the voicemail can't be set to that phone number, it has to be set to be forwarded so in the end I will be charged for the forwarding. Also I was wondering how does everyone having the same phone number works?
Of course the rep could've set the options to conditional but it made no sense to me since the voicemail number couldn't be changed and it was going to be set up to be forwarded which ruins the purpose I guess...
Could anyone enlighten me a little on this?
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u saying they couldnt forward it to that number, but they could another number?
everyone having the same number to forward to is easy: by using the caller ID concept
You have to list your phone number and the lines that you are forwarding. They use caller Id to route it to your mailbox
Technically, with stock sprint voicemail, everytime somebody calls you and you dont have, the call gets forwarded(to your sprint voicemail) and they dont charge u. You're just changing that number that its forwarding too
I dont understand why a rep would say he cant forward the number, because obviously they can (they did)