Quote:
Originally Posted by gxip
I know this is an old thread and maybe I won't be able to get an answer, but I wanted to clarify something. I called a tier 2 rep, but was informed that the voicemail can't be set to that phone number, it has to be set to be forwarded so in the end I will be charged for the forwarding. Also I was wondering how does everyone having the same phone number works?
Of course the rep could've set the options to conditional but it made no sense to me since the voicemail number couldn't be changed and it was going to be set up to be forwarded which ruins the purpose I guess...
Could anyone enlighten me a little on this?
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Not an old thread LOL....
If the first Rep won't do it, call back and try to get another...
Just tell them that you need to change your voicemail # because you are using a new service and like I said if they won't do it, say thanks and try again