Touch Pro Keyboard issue

[madddoggj]

i did a hard reset. no luck. guess its busted

[Dr.8820]

Originally Posted by madddoggj

Everything was workign fine on my phone earlier today, and now my keyboard does not seem to be working. When i slide the phone open, the screen switches to landscape, but i am unable to enter any data whithe the keyboard. The lights indicating that the caps and funchtion also do not light up when i hit their corresponding keys.

Has anyone else had this issue? Any suggestions on a fig before I attempt a hard reset of the phone?

BTW...I have the Sprint version of the phone.

Thanks in advance for any ideas you guys might have.

did you download the diamond tweak?

See here, I had the exact same issue.

http://forum.ppcgeeks.com/showthread.php?t=48939

[madddoggj]

Originally Posted by mr8820

did you download the diamond tweak?

no, I did not download diamond Tweak.

ShadowDrake, I am glad they replaced your without any issues. Hope it goes that well for me.

Originally Posted by madddoggj

no, I did not download diamond Tweak.

ShadowDrake, I am glad they replaced your without any issues. Hope it goes that well for me.

They should. I fear yours just up and died as well... with how easily they replaced mine, they have to know this is an issue.

I sure hope it doesn't start showing up more often.

My alt/shift key LED's wouldn't light up either after my keyboard died... Still, try a hard reset if you have nothing else to lose!

[bigmcq16]

Originally Posted by wooten409

Well this same problem happened to me... It would work sometimes but finnally just quit all together. I tried 50 hard resets, still didnt work. I had to bring my phone back to Sprint,they gave me a new one.

this just happened to me as well.... did you have to have insurance in order to get a new one? i have had mine for 40 days and do not have insurance. thanks

[Resident]

damn i thought i was the only one with this problem.i orderd my touch pro on the phone on november 1st and got it on the 5th.the lights on the keyboard turn on but nothing works.

[madddoggj]

Well...I tried a hard reset, and its still broken.
I called Sprint customer service this morning, and my new phone will be on its way soon. Of course its on back order, so it won't get shipped out for about 10 days. Thank god for the on screen keyboard.
They wanted me to go to a Sprint repair center, but I explained that I am abotu a 2 hour drive from the nearest one, and the rep byp***** that step for me and went straight to sending me a new phone.
I am glad this whole process was made as painless as possible.

[jmorton10]

Originally Posted by madddoggj

Thank god for the on screen keyboard.
.

Try using TouchPal for your onscreen KB, get used to that & you might not even care if the hardware KB works.

I use TP & have never used the hardware KB once in my TP........

~John

[madddoggj]

Originally Posted by jmorton10

Try using TouchPal for your onscreen KB, get used to that & you might not even care if the hardware KB works.

I use TP & have never used the hardware KB once in my TP........

~John

Will have to try that out when i get home from work tonight.