UPDATE:Rainbow looking circle - Page 31

**themuffinman** · #**301** (**permalink**) 04-24-2009, 03:33 PM

Quote:

Originally Posted by abdeviation

Ahh i think i have what this thread is talking about. It is a rectangle of oily rainbow effect right in the middle of my screen. What should i do? Take it to the sprint store?

Yep, you got it alright. I had that issue and I took to a sprint store and they replaced mines with a brand new unit, this was in the beginning of march. Unfortunately lastnight I noticed that the same thing is happening with the new unit. Damn this sucks, I guess I am going back to the sprint store again.

smallbizguy · #**302** (**permalink**) 04-25-2009, 08:05 PM

what are the complications of trying to return my phone to sprint if i bought it off of ebay?

wizdumb · #**303** (**permalink**) 04-25-2009, 11:06 PM

Wow, it seems a lot of people are having this problem. *checks phone*....Yup I have it too and mine is only 4 days old

. Although I didn't notice it until I stumbled across this thread. Its not really noticeable unless its tilted at an angle. I don't really want to read the whole thread but can somebody tell me if it can get worse and ultimately make the phone unusable. Right now its not a big concern for me since I cant see it unless I look for it.

ashimp1 · #**304** (**permalink**) 04-27-2009, 10:05 AM

Just found this on my phone over the weekend. Looks like I'm going to the Sprint store today. Anyone have any issues getting theirs replaced.

ksann · #**305** (**permalink**) 04-27-2009, 10:12 AM

After the refurb that they sent had other problems, I called Verizon, and they told me that they were out of Refurbs, so would send me a new one.

Got it, all fine and dandy (ugh, now I have to spend the time to unlock, and flash, and do all of that again).

Yesterday I was preparing my phone that had a totally dead touch screen (screen worked, but touch didn't) to flash it back to stock, and low and behold, the touch screen magically healed itself. Either way, it has that huge oily looking rectangle, so it goes back today.

When you guys send back phones that were shipped as new to you (complete with all of the accessories), do we HAVE to send all of the stuff back with it, or can I keep the charger? Will they care? If so, I will send it all back, but if not, I could use the spare charger for work.

ken

Twinsen · #**306** (**permalink**) 04-27-2009, 05:46 PM

Quote:

Originally Posted by ksann

After the refurb that they sent had other problems, I called Verizon, and they told me that they were out of Refurbs, so would send me a new one.

Got it, all fine and dandy (ugh, now I have to spend the time to unlock, and flash, and do all of that again).

Yesterday I was preparing my phone that had a totally dead touch screen (screen worked, but touch didn't) to flash it back to stock, and low and behold, the touch screen magically healed itself. Either way, it has that huge oily looking rectangle, so it goes back today.

When you guys send back phones that were shipped as new to you (complete with all of the accessories), do we HAVE to send all of the stuff back with it, or can I keep the charger? Will they care? If so, I will send it all back, but if not, I could use the spare charger for work.

ken

My friend and I kept everything. Even the battery and back. It says to just return the phone.

jah8551 · #**307** (**permalink**) 04-27-2009, 06:25 PM

Quote:

Originally Posted by ashimp1

Just found this on my phone over the weekend. Looks like I'm going to the Sprint store today. Anyone have any issues getting theirs replaced.

I went to two sprint stores today and the first said that i would have to use the htc warranty. I dont have insurance on the phone so they wouldn't do anything with it. I bought mine from a friend so i wasn't eligible to get the insurance. So i decided to try a different sprint store and they informed me that during the month of may, they will be having open enrollment for insurance and that i can enroll in that and get it replaced Friday the first! So if you didn't get insurance before, May will be the time to do it.

ashimp1 · #**308** (**permalink**) 04-27-2009, 06:28 PM

Just got back from my local Sprint Store. They attempted to replace my screen however were not able, guess since I have TEP/Insurance I recieved a brand new TP w/box and all accessories. They even let me keep my old battery when I asked. Hopefully I will not have this issue again.

CareTake12 · #**309** (**permalink**) 04-27-2009, 06:45 PM

Wow... this thread is still alive......

Anybody that is having insurance issue... just email ecare and asked to add insurance... Wait a week and report it! Gluck everyone!

dmauin717 · #**310** (**permalink**) 04-27-2009, 06:52 PM

i took my tp to my local sprint store a few weeks ago and they said the chrome is cracking from when i dropped it. and they didnt know anything about the email