UPDATE:Rainbow looking circle - Page 28

acme64 · #**271** (**permalink**) 04-09-2009, 06:41 PM

user #280 with problem reporting in!

I bought my tp quite a whiile ago (oct 08 ). I noticed this bubble just a few days ago at work, under florescent lights.

Since its been so long would bestbuy still replace it? Or do i need to hit up sprint?

gimme5 · #**272** (**permalink**) 04-09-2009, 07:41 PM

Quote:

Originally Posted by acme64

user #280 with problem reporting in!

I bought my tp quite a whiile ago (oct 08 ). I noticed this bubble just a few days ago at work, under florescent lights.

Since its been so long would bestbuy still replace it? Or do i need to hit up sprint?

My gut says Sprint is who you should be talking to. BB might be a waste of time, since their return policy has expired. Or you could try HTC.

Vertech · #**273** (**permalink**) 04-09-2009, 09:05 PM

Well i got the replacement from insurance and it was a brand NIB unit. Happy i am but if it happens again i aint gonna deal with insurance.

penuch · #**274** (**permalink**) 04-09-2009, 10:40 PM

Yeah I had the "oil slick" when I 1st got my TP... Tech Support looked at it couldn't fix it and since the water mark wasn't set off agreed that it was an issue with the phone and replaced it and didn't even use up one of my insurance swaps

acme64 · #**275** (**permalink**) 04-10-2009, 02:42 PM

Quote:

Originally Posted by gimme5

My gut says Sprint is who you should be talking to. BB might be a waste of time, since their return policy has expired. Or you could try HTC.

Thanks for the info

Quote:

Originally Posted by penuch

Yeah I had the "oil slick" when I 1st got my TP... Tech Support looked at it couldn't fix it and since the water mark wasn't set off agreed that it was an issue with the phone and replaced it and didn't even use up one of my insurance swaps

I didn't know there was a limited number of swaps? thats ridiculous, aren't we PAYING for it?

**No1ustad** · #**276** (**permalink**) 04-10-2009, 02:55 PM

yea, ur paying for it. but if you go over the limit, either you're too careless, or there's somethin fishy goin on...

every type of insurance has SOME predefined limits imposed upon it.

acme64 · #**277** (**permalink**) 04-10-2009, 03:35 PM

I thought the limit was the ridiculous price for replacement >.< lol

pastafarian · #**278** (**permalink**) 04-12-2009, 10:45 AM

I'm now a member of the oily spot club. I'm not surprised, in fact after having 5 Moguls with the dreaded white spot, I kind of expected it. This is my third HTC designed device and all have had flaws that are/were all too common place (6700 -bluetooth, Mogul/6800- white spot, usb port, TP- oily spots, creaky battery cover). The return rate must be astounding on these devices and because HTC disavows any knowledge or responsibility of the issues, possibly a prime reason why the insurance deductibles are rising. I only have a TP because it was a replacement for my 5th failed Mogul. I think I'm done with HTC in general. They know how to design for the spec sheet, but not for reliability. When the time comes to buy a new device, not being designed and made by HTC has moved high up on my desirable features list.

**badboy8813** · #**279** (**permalink**) 04-13-2009, 06:59 PM

how about this will be the 2nd time i am having this on my phone. i take into a sprint store and the tech tries to fix it but ends up breaking my phone to the point where the screen doesn't come on anymore.. now i have to get a loaner phone and wait two days for a replacement to come in.... this sucks!!!!!!!!!!!!!1

SS11184 · #**280** (**permalink**) 04-13-2009, 07:46 PM

Hey i used da smudge thing as an excuse to get me a new phone....