FINALLY fixed my picturemail - HOW TO

[snovvman]

This is what to do:

Go to dialpad, enter ##DATA#, choose Edit, enter MSL, and use left soft menu key and choose Restore. The phone will reboot.

Once it reboots, go to Settings/System and choose Update Profile. This should repopulate the phone's custom data settings, including the AAA shared key, IP address, vision email address, etc.

I've done this many times for a variety of reasons. Do at own risk.

[mtb29er]

Originally Posted by snovvman

This is what to do:

Go to dialpad, enter ##DATA#, choose Edit, enter MSL, and use left soft menu key and choose Restore. The phone will reboot.

Once it reboots, go to Settings/System and choose Update Profile. This should repopulate the phone's custom data settings, including the AAA shared key, IP address, vision email address, etc.

I've done this many times for a variety of reasons. Do at own risk.

yeah I have done all that. still dont have working pic mail. Worked fine till I got this phone.

[snovvman]

Originally Posted by mtb29er

yeah I have done all that. still dont have working pic mail. Worked fine till I got this phone.

If you haven't, call Sprint and ask them to "reprovision" your PM account. This requires them to remove PM from your account and re-add. For most people, all the pictures remain and there are no pain associated with this.

With the introduction of Diamond and TP, it seems that the PM notification SMS has changed a bit in data structure. If you had the PM account for some time, it's possible that the new phones simply do no recognize the old data format.

By reprovisioning, the account is updated. This is how I resolved my PM issue with my Diamond. Now it works fine on the TP as well.

[mtb29er]

Originally Posted by snovvman

If you haven't, call Sprint and ask them to "reprovision" your PM account. This requires them to remove PM from your account and re-add. For most people, all the pictures remain and there are no pain associated with this.

With the introduction of Diamond and TP, it seems that the PM notification SMS has changed a bit in data structure. If you had the PM account for some time, it's possible that the new phones simply do no recognize the old data format.

By reprovisioning, the account is updated. This is how I resolved my PM issue with my Diamond. Now it works fine on the TP as well.

yep did that to.

[snovvman]

Originally Posted by mtb29er

yep did that to.

Sorry, don't know what else to tell you. I presume you are using the latest version of SPM?

When I first got the Diamond, I didn't like SPM, having come from the Touch with sMMS. I see that SomeGuy will be putting out a new version that will work with Diamond/TP, so maybe that is a way out.

Are you getting SMS notification with link or nothing at all? I presume you are getting other SMS okay?

The SPM works off of an SMS intercept. If you scour the registry, you will see inbox extensions and SMS processing rules for SPM. My theory is that SPM intercepts the notification SMS and triggers the PM download via the internet.

I'm sure you've done this too: Hard reset, install nothing else, update SPM, update data profile, and try again?

[mtb29er]

Originally Posted by snovvman

Sorry, don't know what else to tell you. I presume you are using the latest version of SPM?

When I first got the Diamond, I didn't like SPM, having come from the Touch with sMMS. I see that SomeGuy will be putting out a new version that will work with Diamond/TP, so maybe that is a way out.

Are you getting SMS notification with link or nothing at all? I presume you are getting other SMS okay?

The SPM works off of an SMS intercept. If you scour the registry, you will see inbox extensions and SMS processing rules for SPM. My theory is that SPM intercepts the notification SMS and triggers the PM download via the internet.

I'm sure you've done this too: Hard reset, install nothing else, update SPM, update data profile, and try again?

I get my text just fine. I do have Someguy but like you said it wont intercept yet for this phone. The problem is The phone will light up like it is receiving something but that is it nothing ever shows up. If I do a hard reset like you said it will work one time and then never work again. Ive tried staying on stock rom and other roms nothing makes it work right. Sprint just says sorry we dont no. Mean while I just keep paying for something they cant provide