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-   -   TP Locking Up Overnight (http://forum.ppcgeeks.com/showthread.php?t=44735)

ScrapMaker 12-03-2008 01:10 PM

Re: TP locks up during sleep / charge
 
Quote:

Originally Posted by hbenz2008 (Post 557106)
Guys, if you could just charge the TP until it is fully charged and unplug. I wouldn't wanna leave that thing overnight with the shaky battery....i havent had a frozen TP. my 2 cents

Thing is, the battery would be down to 50% by the time I woke up. I want to start my day with a solid charge. Every other phone I've owned has been capable of this. I would think this would too. Unless we are giving HTC a free pass on this issue as well.

HBOOT 12-03-2008 01:13 PM

Re: TP locks up during sleep / charge
 
I hear ya Scrap, aren't you getting a good signal where you at? Mine will go down 10% overnight. It may be worth putting that Biatch on Roam only overnight if that may help...IAs soon as I wake up I plug it back and go out with 100%

notrock 12-03-2008 01:30 PM

Re: TP Locking Up Overnight
 
I never had this problem until last night when installed manila control. My pro didn't lock up , but when the alarm went off at 4:45am , manila still said 10:00pm.

ScrapMaker 12-03-2008 01:33 PM

Re: TP locks up during sleep / charge
 
Quote:

Originally Posted by hbenz2008 (Post 557131)
I hear ya Scrap, aren't you getting a good signal where you at? Mine will go down 10% overnight. It may be worth putting that Biatch on Roam only overnight if that may help...IAs soon as I wake up I plug it back and go out with 100%


I think I got 60-70% signal, according to my logs last night.

Funny thing is, several times during the night, I lost cell reception altogether. I don't know if these are typical tower updates/etc, but I would not have ever noticed this without these logs.

ScrapMaker 12-03-2008 01:35 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by notrock (Post 557156)
I never had this problem until last night when installed manila control. My pro didn't lock up , but when the alarm went off at 4:45am , manila still said 10:00pm.

I can say for last two days, when I woke up, (before I had a lock-up,) my S2U2 clock was off by HOURS, and didn't update until I unlocked it.

I wonder if something is going into an infinite-loop, and is lagging the system so bad that it literally loses track of time?

bullet2300 12-03-2008 01:43 PM

Re: TP Locking Up Overnight
 
Well I still have yet to have these problems since hard resesting and turning off device after ... while plugged in and unchecking the today timeout (er crap, maybe I did have it happen once?).


I am planning on taking my phone in this week to hopefully get it replaced, but its going to be very hard to ever rely on it now... I will probably forever have to set an alarm clock in addition to my phone, until/unless they release an update that specifically states it fixes this problem... :(

ScrapMaker 12-03-2008 01:51 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by bullet2300 (Post 557183)
Well I still have yet to have these problems since hard resesting and turning off device after ... while plugged in and unchecking the today timeout (er crap, maybe I did have it happen once?).


I am planning on taking my phone in this week to hopefully get it replaced, but its going to be very hard to ever rely on it now... I will probably forever have to set an alarm clock in addition to my phone, until/unless they release an update that specifically states it fixes this problem... :(

They won't. The first Touch had similar issues. Although with the custom 6.1 ROMs it went away immediately.

Come to think of it, I guess the "Official" WM6.1 ROM for the Touch ended up fixing it as well. Only the original WM6.0 ROM had the issue.

Did someone say this was happening on a custom ROM that is utilitizing a different BUILD?

CozBoogie 12-03-2008 02:14 PM

Re: TP Locking Up Overnight
 
Threads merged.

late,
Coz

suprajjang 12-08-2008 10:21 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by blazinazn (Post 556760)
Well, my phone locked up again last night for the first time since I unchecked the today timeout under system settings and "turn device off after" while on external power.

I did notice that I set my alarm to wake me up this morning. I got up in the middle of the night and the LED was flashing like it was charging. I hit the power button and no response. I had to pull the battery out and restart.

Although, I set my alarm the night before last and it didn't lock up while charging. I'm at a loss....

I purchased my phone from Best Buy running the stock ROM with some tweaks and regedits. I've p a ssed the 30 day period so I don't know if I can get it replaced now ](*,)


EDIT: why does it edit the word p a s s e d??

Mine locked up for the first time since i did the same thing you did with your phone. I went almost 3 weeks without it freezing and it decides to lock up on the morning I have a final and made me late 30 minutes:angry7:

ScrapMaker 12-08-2008 10:25 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by suprajjang (Post 565896)
Mine locked up for the first time since i did the same thing you did with your phone. I went almost 3 weeks without it freezing and it decides to lock up on the morning I have a final and made me late 30 minutes:angry7:

Wow, that is unacceptable. Get it replaced.

So many people use their cell phones as their alarms, that something as basic as this should work properly.

suprajjang 12-08-2008 10:27 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by ScrapMaker (Post 565902)
Wow, that is unacceptable. Get it replaced.

So many people use their cell phones as their alarms, that something as basic as this should work properly.

I agree 100%. I have used all my previous phones as alarms like I am doign now with the HTC. I also charged all my phones overnight but for some reason this one doesnt like that becasue that is the only time it seems to lock up.
When the phone doesnt freeze the alarm works like it should. I just think we need to find what is causing the phone to lock up.

jmorton10 12-08-2008 10:32 AM

Re: TP Locking Up Overnight
 
Mine did freeze one time on an overnight charge (I also use it for an alarm every morning) & when I reset it the battery was only about 1/3 charged.

It's been fine ever since???

~John

ScrapMaker 12-08-2008 10:37 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by suprajjang (Post 565905)
I agree 100%. I have used all my previous phones as alarms like I am doign now with the HTC. I also charged all my phones overnight but for some reason this one doesnt like that becasue that is the only time it seems to lock up.
When the phone doesnt freeze the alarm works like it should. I just think we need to find what is causing the phone to lock up.

Quote:

Originally Posted by jmorton10 (Post 565913)
Mine did freeze one time on an overnight charge (I also use it for an alarm every morning) & when I reset it the battery was only about 1/3 charged.

It's been fine ever since???

~John


The reason for this is that the Touch Pro has some serious charging/heat issues. It freezes up and/or stops charging, and gets into an endless-cycle of not charging and getting hotter until the battery dies. We have a few threads on this, but they keep getting shut down or merged into one, so anytime some new info comes out, it gets deleted, or lost in the PPCGeeks interwebs jungle.

blazinazn 12-08-2008 10:40 AM

Re: TP Locking Up Overnight
 
Hope I'm not jinxing myself by posting in this thread again...

But I decided to do a hard reset because of some other stuff that was going on with manilla.

I haven't had a lockup since.

I have the phone set up the same way as I had it.

I haven't unchecked the today timeout or when connected to external... setting and haven't had any lockups..

And I didn't do a hard reset when I got my phone either...This was the first one. Anyone who is experiencing these lockups, have you ever done a hard reset?

suprajjang 12-08-2008 05:27 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by blazinazn (Post 565924)
Hope I'm not jinxing myself by posting in this thread again...

But I decided to do a hard reset because of some other stuff that was going on with manilla.

I haven't had a lockup since.

I have the phone set up the same way as I had it.

I haven't unchecked the today timeout or when connected to external... setting and haven't had any lockups..

And I didn't do a hard reset when I got my phone either...This was the first one. Anyone who is experiencing these lockups, have you ever done a hard reset?

I did a hard reset after my phone locked up the first time. Didnt fix the porblem but i guess i could try one more time.

djhes 12-10-2008 02:32 PM

Re: TP Locking Up Overnight
 
i have had lockups the last couple days with my touch pro. I am trying to charge it and I try to use my phone and notice it is frozen. I cant do anything, power button doesnt even work. I end up using the reset at the bottom with the stylus. this is frustrating has locked up 4 times in 2 days. i almost want a refund.

ScrapMaker 12-10-2008 02:35 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by djhes (Post 570429)
i have had lockups the last couple days with my touch pro. I am trying to charge it and I try to use my phone and notice it is frozen. I cant do anything, power button doesnt even work. I end up using the reset at the bottom with the stylus. this is frustrating has locked up 4 times in 2 days. i almost want a refund.


I felt the same way. Then I got a refund ;)

Mine (all 6) kept freezing/overheating/draining while on charger/etc... plus a whole slew of other things.

If you are stuck with the device, then history has shown that typically custom ROMs will fix issues like this. I still find it strange that most people don't have this issue--leading me to believe it's a hardware problem.

If you recall, the original Vogue had a similar issue with freezing overnight. This was fixed with the very first 6.1 update, (unofficial even.)

So don't give up hope, but I am convinced it's charger/heat/battery related.

djhes 12-10-2008 04:27 PM

Re: TP Locking Up Overnight
 
if mine keeps locking up i will try to get a refund, whats the point of having a phone if it cant answer calls or notify you when you get a message.

blazinazn 12-10-2008 04:39 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by djhes (Post 570661)
if mine keeps locking up i will try to get a refund, whats the point of having a phone if it cant answer calls or notify you when you get a message.

have you tried doing a hard reset? I know it's a pain in the butt but it may solve the problem like it has for me.

I completely understand where you are coming from though. It's frustrating that the phone doesn't work how its suppose to when it comes to the simplest stuff. Why should we need to tweak and modify a phone right out of theto keep it from locking up!

Hopefully this was just a temporary problem for me. ](*,)

ACHlLLES 12-10-2008 05:04 PM

Re: TP Locking Up Overnight
 
Mine locked up twice so far since I got it in November.

First did I did was hard reset when I got the phone, did some reg tweaks, and installed programs I like. Still stock rom though.

Worst part is it's so random, and never know when it'll hit.

ScrapMaker 12-10-2008 05:13 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by ACHlLLES (Post 570751)
Mine locked up twice so far since I got it in November.

First did I did was hard reset when I got the phone, did some reg tweaks, and installed programs I like. Still stock rom though.

Worst part is it's so random, and never know when it'll hit.

It will probably hit on the most important day of your life, and you will wake up late because you use it for an alarm, (like most people.)

;)

Swerv 12-11-2008 01:09 PM

Re: TP Locking Up Overnight
 
how do you do a hard reset??

blazinazn 12-11-2008 01:10 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by Swerv (Post 572264)
how do you do a hard reset??

With the phone off, hold down the volume down button, enter and hit the reset button with the stylus on the bottom.

Or you can go in Start > settings > System Tab > Clear Storage

Swerv 12-11-2008 01:16 PM

Re: TP Locking Up Overnight
 
thanks, I may be a bit slow but which button is the enter button.

Swerv 12-11-2008 01:18 PM

Re: TP Locking Up Overnight
 
Thanks Blazinazn i did it from the Start menu

blazinazn 12-11-2008 01:21 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by Swerv (Post 572296)
Thanks Blazinazn i did it from the Start menu

Sure no problem, there is a green thanks button to show your appreciation as well ;)

blazinazn 12-11-2008 01:23 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by Swerv (Post 572290)
thanks, I may be a bit slow but which button is the enter button.

Future reference, enter key is the circle in the middle of the d-pad

ScrapMaker 12-11-2008 02:15 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by Swerv (Post 572296)
Thanks Blazinazn i did it from the Start menu

If you want to hard-reset without waiting forever for it to shut off, or go through the menu, just do this:

1. Position your left fingers over the power and volume-down keys.
2. Push the reset button with your stylus.
3. Immediately push and hold the center d-pad/ok button, power, and volume-down keys.

Follow on-screen instructions.

Existentialism 12-11-2008 02:48 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by suprajjang (Post 565896)
Mine locked up for the first time since i did the same thing you did with your phone. I went almost 3 weeks without it freezing and it decides to lock up on the morning I have a final and made me late 30 minutes:angry7:

Same here. First lockup in weeks. Had to pull the battery to get it back up. So those solutions might mitigate the issue, but they don't fix it. :protest:

ScrapMaker 12-11-2008 02:54 PM

Re: TP Locking Up Overnight
 
All of you who still own a Pro/are having these issues... have you called HTC/Sprint to light fire to get this issue addressed?

It should not be up to us to fix every damn problem with the phone...

ShadowDrake 12-11-2008 06:16 PM

Re: TP Locking Up Overnight
 
I haven't... I purchased mine through Best Buy, so any time it starts acting up, I just go to get it replaced. Still only on my second despite the issues with this one... Damn the early October manufacture date!

I did a hard reset quite a few weeks ago, and have not been having freezing issues, using the same software, and I have NOT unchecked the today timeout. I'm doing everything the exact same and it's not freezing up any more. The hard reset has cured it... though I don't want to have to do that every few weeks... Hell, I don't even think I've made it 24+ hours without soft resetting it once, I toy with it too much :P The uptime meter never makes it much past 20 hours.

djhes 12-11-2008 06:38 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by blazinazn (Post 570690)
have you tried doing a hard reset? I know it's a pain in the butt but it may solve the problem like it has for me.

I completely understand where you are coming from though. It's frustrating that the phone doesn't work how its suppose to when it comes to the simplest stuff. Why should we need to tweak and modify a phone right out of theto keep it from locking up!

Hopefully this was just a temporary problem for me. ](*,)

this is a stupid question, but how do i do a hard reset? I thought that is what the stylus in the hole at the bottom did? I thought the soft reset was to hold the power button down at the top? What did i miss :/

djhes 12-11-2008 06:40 PM

Re: TP Locking Up Overnight
 
oops, I skipped a page and the answer was there lol. OK so before I do a hard reset, will it erase everything off my phone like an reimage?

ScrapMaker 12-11-2008 06:50 PM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by djhes (Post 573104)
oops, I skipped a page and the answer was there lol. OK so before I do a hard reset, will it erase everything off my phone like an reimage?

Yes it will.

ramborami 12-12-2008 01:03 AM

Re: TP Locking Up Overnight
 
I would like to report that my phone has not frozen up since I started reading this thread 2 weeks ago.
1) I turned off the "Turn off device on external power" checkmark
2) now using an old ppc6700 charger instead of the TP rapid charger.

ScrapMaker 12-12-2008 09:57 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by ramborami (Post 573755)
I would like to report that my phone has not frozen up since I started reading this thread 2 weeks ago.
1) I turned off the "Turn off device on external power" checkmark
2) now using an old ppc6700 charger instead of the TP rapid charger.

uh, so you basically got around the freezing-while-powered-off problem by keeping it from turning off? That's not much of a solution...

ACHlLLES 12-12-2008 10:15 AM

Re: TP Locking Up Overnight
 
Well I don't see anything wrong w/ it being on while it's plugged in, so it is better than nothing if it works.

jmorton10 12-12-2008 10:34 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by ACHlLLES (Post 574079)
Well I don't see anything wrong w/ it being on while it's plugged in, .

I don't see anything wrong with that either, I did that for 8 months with a Titan to make sure my alarm worked every morning.....

~John

ScrapMaker 12-12-2008 11:13 AM

Re: TP Locking Up Overnight
 
Quote:

Originally Posted by ACHlLLES (Post 574079)
Well I don't see anything wrong w/ it being on while it's plugged in, so it is better than nothing if it works.

Quote:

Originally Posted by jmorton10 (Post 574109)
I don't see anything wrong with that either, I did that for 8 months with a Titan to make sure my alarm worked every morning.....

~John

Wow, sure doesn't solve the problem. There is a much bigger issue here, and if everyone does what you two did, then HTC will never fix it. My Pro only froze when I ran the battery-monitoring utility. Otherwise, it was fine. My Vogue is fine too.

I think there are hardware differences/problems that are causing this.

My friend still has my old Apache and it doesn't ever freeze. Alarms every morning.

bullet2300 12-12-2008 02:33 PM

Re: TP Locking Up Overnight
 
I took mine to Sprint and they said I am the first person they have ever heard of with this problem. I told them I did a hard reset to see if that would fix it, but sure enough it froze.

Sooo they said a tech would look at it, come back in an hour. I came back and they said the tech did a hard reset and it will fix the problem.

Since Saturday I have had 2 lockups (with all default settings, nothing unchecked). I am taking it in again tomorrow to get a new one ordered... they said before that they'd get me a brand new one if I had anymore problems so at least I will get a more recent build date *knocks on wood*

I hope they have the heat/charge issue figured out with the newer builds!


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