Does anyone else have a crack in the chrome? - Page 2

EvgeniX · #11 (**permalink**) 11-11-2008, 12:15 PM

Quote:

Originally Posted by xxxjdoggxxx

Do you see any problems with me exchanging at Best Buy considering I have a noticeable chip of chrome missing from my phone(assuming there are any in stock)?

I am having other problems with my pro I won't get into now (if it was just the chrome defect I wouldn't even bother exchanging the phone) and emailed Sprint and they said to take it to Best Buy because I got it there.

I think you should be good if you go to local store...... ????? some one

jaytv · #12 (**permalink**) 11-12-2008, 10:37 AM

Nice clean crack lower left-hand corner here.

10/13 build date.

Also, earpiece speaker is getting fuzzier by the day. Though I skipped the issues with this phone. Oh well.

**Baffles** · #13 (**permalink**) 11-12-2008, 10:58 AM

I have a chunk of chrome missing by the stylus. These lines seem to be part of how the chrome is done, and honestly, its not even noticeable. Is the new wave of Touch Pros better than the first? If so, I may as well get a new one, even though I haven't been having any battery or earpiece issues.

CountryDevil · #14 (**permalink**) 11-12-2008, 11:29 AM

For those of you having issues with the chrome on the Pro's. A buddy of mine took his in becasue he dropped in from two feet on smooth concrete and the chrome cracked and damaged the case a bit. No other issues wiht the phone, only physical damage.

Appearently there is an issue with the case and chrome on the first run Pro's. When he took the phone to the Sprint store they swapped it out no questions asked. He was tod that the first run Pro had an issue and Sprint was aware of them. The solution was to swap the phone out with a new one.

I am sure that there are some requirements that they have to satisfy in order ot swap it out, but it is worth a try.

**Baffles** · #15 (**permalink**) 11-12-2008, 12:03 PM

I'm just waiting for reports on how the new wave of Pros are. I'll go swap mine if they are good.

Also, can I do the swap at BB, or do I have to trek up to my Sprint store?

madfelon · #16 (**permalink**) 11-12-2008, 12:59 PM

Quote:

Originally Posted by Baffles

I'm just waiting for reports on how the new wave of Pros are. I'll go swap mine if they are good.

Also, can I do the swap at BB, or do I have to trek up to my Sprint store?

Just called my local BB where I purchased my TP and was told that I can bring it back in and they would swap it out for me. I will be heading there after work today.

**Baffles** · #17 (**permalink**) 11-12-2008, 01:09 PM

Let me know the build date on the new one and how it compares to the first wave, if you would.

shawn.pink · #18 (**permalink**) 11-12-2008, 01:53 PM

sprint will replace that free, just so you know

EvgeniX · #19 (**permalink**) 11-12-2008, 02:14 PM

Quote:

Originally Posted by shawn.pink

sprint will replace that free, just so you know

in 30 days or any time???

Exil3d · #20 (**permalink**) 11-12-2008, 02:22 PM

HAHA! I jusy checked mines and its smooth all around. But my gf's pro does have it. Please..can you guys show us the memo sprint has over these cracks... then I can take it to them... I hate to stand in line to be told its fine.