Does anyone else have a crack in the chrome? - Page 2

**Unknown Zone** · #1 (**permalink**) 11-11-2008, 03:04 AM

Quote:

Originally Posted by madzilla

mine has it too. I am certain its just part of manufacturing. To be honest i dont know how the hell you guys all point these things out. I can barely see it.

I am with you..lol...I can barely see it myself if that....but hey..there is one way to get a replacement in the future, when my TP looks like crap a couple of yrs down the road, right now it is working with no issues.

Quote:

Originally Posted by imfillinit

i am a tech with sprint, and yes, there is a sprint memo going around and YES, if you have a crack in the chrome you can go to a local sprint store and have it exchanged.

imfillinit, could you get the date of the memo and other important info for future usage to have as proof when going to a sprint store.

selders59 · #2 (**permalink**) 03-26-2009, 04:53 AM

Quote:

Originally Posted by madzilla

mine has it too. I am certain its just part of manufacturing. To be honest i dont know how the hell you guys all point these things out. I can barely see it.

It is part of the manufacturing. It is a "molding" crease from the casing mold. I have one in the corner of mine too. But as long as it doesn't effect the way my phone functions and most people don't even see it no big deal. There are more important things to be concerned with in this world.

Creatve · #3 (**permalink**) 03-27-2009, 12:25 AM

well i received my phone and just like djfujiyama i got a refurbished phone

(build date 1/19/09). i called sprint tech support again and told them that i was suppose to receive a new phone and the guy i talked to was kind enough to correct the problem. so now they are sending me a new phone

and im going to be sending back the refurbished phone. i noticed on the refurbished phone the liquid detector sticker was activated...hopefully on the 28th i'll have a new phone

zeurx · #4 (**permalink**) 03-29-2009, 10:32 AM

Quote:

Originally Posted by selders59

It is part of the manufacturing. It is a "molding" crease from the casing mold. I have one in the corner of mine too. But as long as it doesn't effect the way my phone functions and most people don't even see it no big deal. There are more important things to be concerned with in this world.

This is 100% correct for the first post. the simplest mode is a 2 part mold(cavity and core) with the possibility to add sliders to get more complex moldings. So what your seeing is the part line of the mold or even flash. so for a simple comparison its like saying my pop bottle is cracked because theres two lines going down the length of the bottle (to anyone in plastics i know they use blow molding and not injection molding). To those that have chrome chipping off i feel for you and that is a problem but this close of inspection will only cause worries. Now if you see a line that isn't strait then theres something to worry about.

flash:

complex mold:

part line:

images were from google image search

Zayebis · #5 (**permalink**) 11-11-2008, 04:26 AM

nice and clean here

cssmostdumbest · #6 (**permalink**) 11-11-2008, 04:27 AM

mine has chipped on the side and a crack but i think mine is a crack in the plastic not just the chrome

jaytv · #7 (**permalink**) 11-12-2008, 10:37 AM

Nice clean crack lower left-hand corner here.

10/13 build date.

Also, earpiece speaker is getting fuzzier by the day. Though I skipped the issues with this phone. Oh well.

**Baffles** · #8 (**permalink**) 11-12-2008, 10:58 AM

I have a chunk of chrome missing by the stylus. These lines seem to be part of how the chrome is done, and honestly, its not even noticeable. Is the new wave of Touch Pros better than the first? If so, I may as well get a new one, even though I haven't been having any battery or earpiece issues.

CountryDevil · #9 (**permalink**) 11-12-2008, 11:29 AM

For those of you having issues with the chrome on the Pro's. A buddy of mine took his in becasue he dropped in from two feet on smooth concrete and the chrome cracked and damaged the case a bit. No other issues wiht the phone, only physical damage.

Appearently there is an issue with the case and chrome on the first run Pro's. When he took the phone to the Sprint store they swapped it out no questions asked. He was tod that the first run Pro had an issue and Sprint was aware of them. The solution was to swap the phone out with a new one.

I am sure that there are some requirements that they have to satisfy in order ot swap it out, but it is worth a try.

znoble15 · #10 (**permalink**) 02-25-2009, 10:50 PM

Quote:

Originally Posted by CountryDevil

For those of you having issues with the chrome on the Pro's. A buddy of mine took his in becasue he dropped in from two feet on smooth concrete and the chrome cracked and damaged the case a bit. No other issues wiht the phone, only physical damage.

Appearently there is an issue with the case and chrome on the first run Pro's. When he took the phone to the Sprint store they swapped it out no questions asked. He was tod that the first run Pro had an issue and Sprint was aware of them. The solution was to swap the phone out with a new one.

I am sure that there are some requirements that they have to satisfy in order ot swap it out, but it is worth a try.

Also dropped mine from 1 foot and the thing cracked, and then chrome started turning black over the next week.. also, after 2 months of use the screen was sliding out crooked, and i barely txt on this phone, i use the blackberry for that. and right above the volume buttons it just peeled off randomly one day.. it seems like the cheome on these things are like fingernails, and all of a sudden one day it chips or is hanging off!!! oh and BTW it was one of the very first ones, and i called and said i was having all kinds of software problems and they replaced it.. the new one is alot better.. feels sturdier, and on the bottom panel, before if i would push the 'end' key it would tilt the whole panel.. doesnt do it anymore!.. so there is definitly a considerable difference between the first and secxond wave TPs