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-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   Asuion replacements (sending incorrect device) (http://forum.ppcgeeks.com/showthread.php?t=43087)

pdappcgeek 11-05-2008 05:39 PM
Re: Asuion replacements
 
Quote:
Originally Posted by j23a45m (Post 498940)
its called a warr exchange man. its still under 1year factory warr
meaning I can't exchange it in store?

pyroz 11-05-2008 05:41 PM
Re: Asuion replacements
 
Quote:
Originally Posted by j23a45m (Post 498962)
You will be sent a Pro. or if not a phone equal value. You can make your claim there shouldnt be a problem.
hey, nice sig. you on nyc maximas? I remember seeing that sig somewhere.

j23a45m 11-05-2008 05:46 PM
Re: Asuion replacements
 
Quote:
Originally Posted by pdappcgeek (Post 498993)
meaning I can't exchange it in store?
try at a local service center. you might get lucky
Quote:
Originally Posted by pyroz (Post 499000)
hey, nice sig. you on nyc maximas? I remember seeing that sig somewhere.
thanks
yes i am from nycmaximas

eyezonz 11-06-2008 02:02 AM
Re: Asuion replacements
 
i rem seeing some one asking if there week refurbed TPs yet and there is some already I called in a replacement today and was told it would be a wait of 7 - 10 before they come in and my order confirmation also says that a order was placed for a reconditioned one unlike the other guy on here

superevilllama 11-06-2008 02:04 AM
Re: Asuion replacements
 
Quote:
Originally Posted by eyezonz (Post 500205)
i rem seeing some one asking if there week refurbed TPs yet and there is some already I called in a replacement today and was told it would be a wait of 7 - 10 before they come in and my order confirmation also says that a order was placed for a reconditioned one unlike the other guy on here
Yeah that is what I was told originally, and then called back and they said t was new. I also was told it would be a minimum of 7 to 10 days.

Seeing that sprint is even out of new devices, and the fact that these just came out, I highly doubt it is a refurb.

j23a45m 11-06-2008 07:53 AM
Re: Asuion replacements
 
My phone will be here to day... Its saidm11/07 delivery date but it is out for delivery in my area now. I will let everyone know if its new and what accessories came if any.

shadowhawk2021 11-06-2008 08:42 AM
Re: Asuion replacements
 
How long did it take? If I had to wait I don't have another phone to use...

superevilllama 11-06-2008 10:10 AM
Re: Asuion replacements
 
crazy.. status is still processing order online. grr

j23a45m 11-06-2008 12:43 PM
Re: Asuion replacements
 
Quote:
Originally Posted by shadowhawk2021 (Post 500462)
How long did it take? If I had to wait I don't have another phone to use...
Made the claim 11/4, shipped 11/5, being deliviered 2day 11/6
Quote:
Originally Posted by superevilllama (Post 500539)
crazy.. status is still processing order online. grr
Dang man i feel for you. i know your calling them like crazy 2 find out whats going on

superevilllama 11-06-2008 12:52 PM
Re: Asuion replacements
 
Quote:
Originally Posted by j23a45m (Post 500964)
Dang man i feel for you. i know your calling them like crazy 2 find out whats going on
um yeh seriously. checking the site no updates. I am about to call them again. It seems I get told something different everytime.


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