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-   -   Asuion replacements (sending incorrect device) (http://forum.ppcgeeks.com/showthread.php?t=43087)

tt C6 01-08-2009 12:02 AM

Re: Asuion replacements (sending incorrect device)
 
Quote:

Originally Posted by mofotrucker (Post 625543)
I'm getting my Touch Diamond replaced by Asurion with a Touch Pro, My question is, is the switch better or not? I'm getting my Touch Pro in 7 to 10 days due to the fact that it is on back order, they told me that the phone is new in a box. Will keep u all posted in a few days when i get it!

That's BULL****.
What the hell are you supposed to do for a phone in the meantime?

mofotrucker 01-08-2009 01:00 PM

Re: Asuion replacements (sending incorrect device)
 
Quote:

Originally Posted by tt C6 (Post 625673)
That's BULL****.
What the hell are you supposed to do for a phone in the meantime?

im using my titan till i get my touch pro:mrgreen:

Baffles 01-08-2009 01:07 PM

Re: Asuion replacements (sending incorrect device)
 
How did you get them to swap you up like that? Nice. The switch is better if you like/want keyboard or sd slot, those are the big differences between TP and Diamond.

mofotrucker 01-08-2009 01:15 PM

Re: Asuion replacements (sending incorrect device)
 
just told them that i replaced my phone at the store a few times and that im not near a repair center so they said ok, and paid my fifty bucks, thats it! i do miss the keyboard and the expansion slot so i hope is a better move. :-D

xxthomasxx 01-10-2009 09:44 AM

Re: Asuion replacements (sending incorrect device)
 
It's been 12 days since I filed a claim and I am still waiting. I was told 7-10 days and I would have my replacement. My old MotoQ feels like a dinosaur. There site just says to check back after 24 hours like mentioned above.](*,)

tt C6 01-11-2009 11:30 AM

Re: Asuion replacements (sending incorrect device)
 
Quote:

Originally Posted by xxthomasxx (Post 631034)
It's been 12 days since I filed a claim and I am still waiting. I was told 7-10 days and I would have my replacement. My old MotoQ feels like a dinosaur. There site just says to check back after 24 hours like mentioned above.](*,)


People should NOT have to go without a phone.
That is why we PAY for insurance.
This is COMPLETE bull$hit.

lcbster 01-11-2009 12:21 PM

Re: Asuion replacements (sending incorrect device)
 
My first pro i ordered through sprint not asurion was cracked in the chrome then i called back they said there shipping me a brand new 1 out i waited a week the brown truck brought me a refurb touch diamond and i called back they told me sorry sir ill make you a eticket that was like 2 weeks ago so now im sitting home waiting im goin to try some stores now though


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