PPCGeeks - Asuion replacements (sending incorrect device)

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PPCGeeks (http://forum.ppcgeeks.com/index.php)

- HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)

- - Asuion replacements (sending incorrect device) (http://forum.ppcgeeks.com/showthread.php?t=43087)

superevilllama

11-05-2008 09:11 AM

Re: Asuion replacements

awesome! let me know what you get. I did not get an email or anything, but I just called and confirmed with someone my phone shipped out yesterday. This is contrary to what I was told originally when I ordred that the phones were backordered and would be a minimum of 10 business days.

Of course I am happy it shipped.

j23a45m

11-05-2008 09:20 AM

Re: Asuion replacements

Quote:

Originally Posted by superevilllama (Post 497746)

When your package arrives it will contain,

QtyPart NumberItem Description1PPC6850SPUTSTARCOM PPC 6850 WINDOWS MOB 1LITACTIVATTEP ACTIVATION SHEETS INSERT 6 1RMAPOSTUSPS RETURN KIT

Baffles

11-05-2008 09:30 AM

Re: Asuion replacements

Hmm, I was under the assumption you always get a new device in box when you pay the $50 deductible...

superevilllama

11-05-2008 10:54 AM

Re: Asuion replacements

Quote:

Originally Posted by j23a45m (Post 497754)

When your package arrives it will contain,

QtyPart NumberItem Description1PPC6850SPUTSTARCOM PPC 6850 WINDOWS MOB 1LITACTIVATTEP ACTIVATION SHEETS INSERT 6 1RMAPOSTUSPS RETURN KIT

hmm i still havent gotten any email... I wish I had a TK #.. I still am assuming since mine was also supposedly shipped that it would have to be brand new. There is just no way to have a furb in stock this quickly.

j23a45m

11-05-2008 10:58 AM

Re: Asuion replacements

Quote:

Originally Posted by superevilllama (Post 497896)

Im sure its a new unit and not a referb. you can check the status of the claim online, and or call in and ask a rep if there is a tracking number avali as of yet

pdappcgeek

11-05-2008 11:02 AM

Re: Asuion replacements

Please keep us updated as to if you receive a refurb or new.

kidmet

11-05-2008 11:02 AM

Re: Asuion replacements

Quote:

Originally Posted by j23a45m (Post 497904)

Im sure its a new unit and not a referb. you can check the status of the claim online, and or call in and ask a rep if there is a tracking number avali as of yet

I am getting a TP sent to me through Sprint (not Assurion) and I was also told they were on backorder. I sure as heck hope not!

j23a45m

11-05-2008 11:05 AM

Re: Asuion replacements

Quote:

Originally Posted by kidmet (Post 497916)

I am getting a TP sent to me through Sprint (not Assurion) and I was also told they were on backorder. I sure as heck hope not!

funny but how can it be on backorder when they sill sell them everyday. I mean anything is possiable. Question why is aprint sending you one and not the insurance company?

superevilllama

11-05-2008 11:07 AM

Re: Asuion replacements

hmm yeh wierd..

I checked the status of my claim online and says its processing check back later, yet when I called in, they said it had shipped on yesterday's truck. They didnt have any tracking info available and said it should update later today. hope this is normal.

kidmet

11-05-2008 11:09 AM

Re: Asuion replacements

Quote:

Originally Posted by j23a45m (Post 497927)

funny but how can it be on backorder when they sill sell them everyday. I mean anything is possiable. Question why is aprint sending you one and not the insurance company?

Called Sprint about a problem of missing phone calls. "Advanced" tech support ordered me one. I am not sure what channels they send it through. The problem is outlined on my post labeled "MAJOR problem".

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