Has anyone been able to order through ecare? - Page 10

**themuffinman** · #91 (**permalink**) 11-02-2008, 11:15 AM

Quote:

Originally Posted by batman31

Ok... We are ALL VERY EXCITED!! But I have direct number to Ecare - they gave it to me b/c I've been calling every day and I told them I was tired of being p***** around! What I don't understand is that they told me (by supervisor) that I had to call on Monday (Sunday would not happen

???) Why not today?

According to this number Ecare opens at 10am central time...

Here is the direct phone number - 877 697-9584

Let's see who breaks through first!

I thought ecare's hours of operation where actually 830am to 8pm central 7days a week

**lipidfats** · #92 (**permalink**) 11-02-2008, 11:22 AM

lol when i called that number it says please hold for the next available rep and then it just hangs up 10 secs later

osva · #93 (**permalink**) 11-02-2008, 11:29 AM

Actually I called and I think is account services.

**lipidfats** · #94 (**permalink**) 11-02-2008, 11:32 AM

Any luck then? how long are you guys waiting for a reply from ecare before taking other measures?

Durmant · #95 (**permalink**) 11-02-2008, 11:34 AM

7:30pm EST I sent ecare my reply stating that I would like to order my replacement for my mogul and asked if they could overnight it.....today at 8am I received a reply stating that it had been ordered with a order number stating it could not be overnighted.....order number pulls up on the sprint website

Product ID: PPC6850SP Description: UTSTAR PPC6850 WM6.1 PDA Order date: 2008-11-02

batman31 · #96 (**permalink**) 11-02-2008, 11:44 AM

This IS the number trust me.. Ive called many times!

Just be patient - Its not 10am central yet.

We will ALL call then - and get our TP's - no need to wait for those damn email responses...

osva · #97 (**permalink**) 11-02-2008, 11:54 AM

I havent receive any email, but I went to order history page and suddenly there is and order placed today. So I think that could be it.
Again no email replys.

batman31 · #98 (**permalink**) 11-02-2008, 12:05 PM

On the phone with them now! - we'll see?

**lipidfats** · #99 (**permalink**) 11-02-2008, 12:12 PM

Quote:

Originally Posted by osva

I havent receive any email, but I went to order history page and suddenly there is and order placed today. So I think that could be it.
Again no email replys.

Wow, nice if that's it.
I just checked my order history and nothing listed

Hopefully batman has luck with his call

batman31 · #**100** (**permalink**) 11-02-2008, 12:15 PM

Finally!!! -It's on its way!

YIPPEEEE!! - scheduled to arrive Nov 2nd!