Touch Pro Finally Released Through Telesales

[superevilllama]

Originally Posted by adrian2pm

why wont they swap my diamond? i got my diamond as a replacement from my mogul..i called they said i can only swap for the same phone..WTF?

Same thing happened when I got a ford focus and I saw the ford mustang!!! They were like have to pay more for the mustang? What the hell were they thinking.. I should get it for the same price!!! grrrr

[shark1987]

Originally Posted by xunknownx

whats the number for telesales?

Been posted a few times already its 1800-SPRINT1 (1800-777-4681)

[shark1987]

Originally Posted by superevilllama

Same thing happened when I got a ford focus and I saw the ford mustang!!! They were like have to pay more for the mustang? What the hell were they thinking.. I should get it for the same price!!! grrrr

I'd say this is more like a Focus with a moon roof, not a totally different car.

[holo]

Originally Posted by cjbreisch

Bah. Just got off the phone with telesales. First, I was told it was unavailable. Then, when I pointed out that I knew differently, the CSR checked on it and told me that "Sprint had just posted an update and it was now available".

Then he told me it was $400.

Bah.

I'm calling retentions on Sunday.

It IS $400 - there is a $100 MIR making it $300...

[holo]

Originally Posted by rononymous

I just got off the phone with sprint, I got to keep my sero plan and i got it for the 299 price, time to sell my mogul. Note to all Sero plan owners, they ask you what the email address is for the person you used to sign up for. Good luck to all those people who used savingsemi@sprint.com or whatever the free one was.

"I don't remember - that was so long ago"

[jaggrey]

wmexperts put this up some time ago: http://www.wmexperts.com/articles/sp...s_a_way_i.html

Or just click on this: http://mcguireslaw.com/2008/07/16/ps...erything-plus/

[InvincibleLiving]

Originally Posted by matthew23

I have been planning on swapping out my diamond. my 30 day period is up on nov. 6. if I exchange thru telesales, with the full price of the phone be charged to my account and then credited when they receive the phone back? the only reason i ask is that my account total is automatically debited from my checking acct each month and I am worried that if i order the phone thru telesales my acct will get charged and debited before they are able to issue me with my credit. $600.00 is alot to take out of my account and I do not want to end up with a $600 credit that can only be used thru Sprint (that would take me years to use up with my current sero plan....)

any ideas?

I had a similar situation and to be honest it's much more trouble than it's worth to go this route... also what they do not tell you (either by negligence or pure incompetance) is that if you have a past due balance that balance will be deducted from the amount you are credited back... so if you pay $550 for the phone, and owe $50 you only get credited back $500... THEY WILL NOT TELL YOU THIS UP FRONT only after you have purchased your device in full and proceed with trying to get the credit placed back to your account.... it's happened/ing to me and 4 other people I know that swapped from moguls to diamonds...

[clockcycle]

Originally Posted by adrian2pm

why wont they swap my diamond? i got my diamond as a replacement from my mogul..i called they said i can only swap for the same phone..WTF?

Does your phone fall within their 30 day gurrantee?

-CC

[SkunkApe]

so has anybody ordered through telesales and got it cheaper than $400 today?...excluding the rebate that is

[itouch24]

Originally Posted by cobrakidd03

I just got off the ohine with telesales and the person ( who I could not understand) told me that there is no mail in rebate, and if there was I dont qualify as I only get the $75.00 upgrade.

i am guessing they have to update the date on this being that the phone was delayed...

http://www.nextel.com/assets/pdfs/en...mir_110108.pdf

$100 MIR