Touch Pro Finally Released Through Telesales - Page 23

Exil3d · #1 (**permalink**) 10-30-2008, 07:17 PM

Quote:

Originally Posted by wheelsun

lol whos Ahcmed

cant believe its so random, some sales reps are more than happy and the others are being a pain in the ***

Achmed is the indian guy that calls himsel Jackson (amecican alias). You know, the Sprint agent with the strong indian accent. I can barely understand the guy and everytime you answer one of his questions, theres a long ackward pause before he answers. I swear.... hire monkeys and you get more work done.

badutahboy · #2 (**permalink**) 10-30-2008, 09:33 PM

Quote:

Originally Posted by Exil3d

Achmed is the indian guy that calls himsel Jackson (amecican alias). You know, the Sprint agent with the strong indian accent. I can barely understand the guy and everytime you answer one of his questions, theres a long ackward pause before he answers. I swear.... hire monkeys and you get more work done.

lol.. I talked to achmed twice today...

I HATE companies that outsource. If any of the cellular carriers DIDN'T, I'd switch to them on that basis alone.

**cornelious2** · #3 (**permalink**) 10-30-2008, 09:53 PM

Quote:

Originally Posted by badutahboy

lol.. I talked to achmed twice today...

I HATE companies that outsource. If any of the cellular carriers DIDN'T, I'd switch to them on that basis alone.

I honestly cannot ever remember talking to an offshore person in the 10 years I was with verizon.

shark1987 · #4 (**permalink**) 10-30-2008, 07:17 PM

SWEET!!! Just got my order in!!! Had to bounce around departments in Sprint till I got to the right one.

But they placed my order and once I return my touch I won't cost me anything.

SBatL8y · #5 (**permalink**) 10-30-2008, 07:20 PM

Also, I've tried calling the 800Sprint1 number, I've tried retentions 866-840-9537, I've tried 888-253-1315, 888-816-8381 (supposed SERO number) and another rententions number I have, 866-207-7913. And a number or two mentioned in this thread. Why are there so many god damn numbers, lol. This sucks =/

Exil3d · #6 (**permalink**) 10-30-2008, 07:21 PM

Quote:

Originally Posted by SBatL8y

Also, I've tried calling the 800Sprint1 number, I've tried retentions 866-840-9537, I've tried 888-253-1315, 888-816-8381 (supposed SERO number) and another rententions number I have, 866-207-7913. And a number or two mentioned in this thread. Why are there so many god damn numbers, lol. This sucks =/

By any chance did you come across achmed? Tell him to ef off for me.

xunknownx · #7 (**permalink**) 10-30-2008, 07:22 PM

Quote:

Originally Posted by SBatL8y

Also, I've tried calling the 800Sprint1 number, I've tried retentions 866-840-9537, I've tried 888-253-1315, 888-816-8381 (supposed SERO number) and another rententions number I have, 866-207-7913. And a number or two mentioned in this thread. Why are there so many god damn numbers, lol. This sucks =/

the supposed sero number is 888-882-4030. thats what my rep gave me....

lili4311 · #8 (**permalink**) 10-30-2008, 07:29 PM

Quote:

Originally Posted by SBatL8y

Also, I've tried calling the 800Sprint1 number, I've tried retentions 866-840-9537, I've tried 888-253-1315, 888-816-8381 (supposed SERO number) and another rententions number I have, 866-207-7913. And a number or two mentioned in this thread. Why are there so many god damn numbers, lol. This sucks =/

Try the number 866-270-2114. I don't know what department it is though

SBatL8y · #9 (**permalink**) 10-30-2008, 07:36 PM

So I just tried retentions at 866-207-7913. Got a nice guy. Mentioned my phone falling apart, and the economy, and not being able to afford a new phone right now. How I'd tried out the cheaper Lotus and Rant phone at the Sprint store, but they just didn't compare with my Razr2. (my phone is sleek, shiney, and durable - the Rant and Lotus seemed a little plasticy to me) He asked if there was any phone I was interested in and I mentioned the Touch Pro, since it had a keyboard, and I'm a big texter. After that, he basically said there's not much he could do because that phone wasn't available through them. It may be available through telesales, but it's not yet through retentions. I mentioned only having the $75 discount available to me, and he said he really can't tell me what he can offer without having the phone to look at in his department. He said the best they could probably do is give me the full $150 discount. I asked if I got that discount, would I be eligible for the $100 MIR? He said he didn't see why not. But basically there's nothing he can do until the 2nd, when the phone is available to him. I asked him if he could note my account about our conversation, and he said yes. Then I asked if he could email it to me, and he said no. I told him that once before, telesales had told me they can't view notes, and he said "they should be able to by now." I didn't want to mention that it was just today that the telesales said they couldn't view notes, cause then he'd know that I'd called before. So, I'm thinking maybe I'll try telesales later and see if they can see any note about me being offered the full $150 and the $100 MIR - if so, I'm ordering it. But, I highly doubt I will be that lucky.

BJatSprint · #10 (**permalink**) 10-30-2008, 08:19 PM

Hello, my name is BJ DeHut I am a representative for Sprint. We are happy to see so many people eagerly waiting to get the HTC Touch Pro. For those having trouble ordering one through telesales, you can still pick the phone up at Best Buy. The phone will have its hard release on November 2nd at your local Sprint store. Hope you all enjoy your Touch Pros!