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  #61 (permalink)  
Old 10-31-2008, 03:10 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

obviously something didnt finish properly if its acting loopy. so were saying the same thing.
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  #62 (permalink)  
Old 10-31-2008, 03:21 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

i didn't hard reset after buying mine i've had mine for exactly a week now seems to be running fine except everyonce in a while ill get a program error saying that the app crashed and to send info to microsoft. this happen to anyone else?
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  #63 (permalink)  
Old 10-31-2008, 03:28 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

after doing some reading it looks like that random crashing is an issue lol, i'm gonna hard reset when i get home from work and post if it fixes the random crashes
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  #64 (permalink)  
Old 10-31-2008, 03:34 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

I cannot hard reset!!! I know the button sequence but it just asks me if I want to power down.

Any ideas???

tsp
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  #65 (permalink)  
Old 10-31-2008, 03:36 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

Quote:
Originally Posted by tsperez View Post
I cannot hard reset!!! I know the button sequence but it just asks me if I want to power down.

Any ideas???

tsp
You may be doing something wrong...tell us which buttons you're pressing and we can start from there..
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  #66 (permalink)  
Old 10-31-2008, 03:41 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

Quote:
Originally Posted by sherv View Post
You may be doing something wrong...tell us which buttons you're pressing and we can start from there..
Vol down, then enter (dpad center), and then power. I just tried it from totally powered down vs standby.

tsp

Ok - nevermind! I got it after about 5 tries. Before doing the 3 keys I used the restore program with the 1234 code. So... in a way, I've reset twice. Now to put my phone back to it's data full state...

tsp

Last edited by tsperez; 10-31-2008 at 04:05 PM.
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  #67 (permalink)  
Old 10-31-2008, 04:04 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

Quote:
Originally Posted by tsperez View Post
Vol down, then enter (dpad center), and then power. I just tried it from totally powered down vs standby.

tsp
Are you holding the volume and enter buttons down or pressing them sequentially? The way you write it makes it sound like (to me) you press vol down, then press enter.
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  #68 (permalink)  
Old 10-31-2008, 04:12 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

let me know if I need to reword the first post... it seemed pretty clear to me
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  #69 (permalink)  
Old 10-31-2008, 06:26 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

I watched a guy in the local BB store open six new phones, and install the batteries and let them run through the customizations...
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  #70 (permalink)  
Old 10-31-2008, 09:12 PM
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Re: Update: Hard-reset your Pro when you get it (conspiracy?)

do u see the instructions before the splash screen to hard reset? i cant get this to hard reset for the life of me .. holding down power button.. powering off... then holding down volume down button and center button on d pad.. then pressing and holding power button on top and nothing ... just loads up normal
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