Touch Pro Battery life!!! Post your reviews!!

[helix139]

My XV6800 does this regularly if I am trying to talk and charge with the OEM battery, but not with my Seidio extended battery, perhaps due to the increased surface area resulting in better cooling. Maybe a metal battery door with heatsink fins and a layer of arctic silver 5 between the battery and the cover would work better lol

[yotoad]

Originally Posted by ceij85

I dont know if anyone else has made this call but I will post the information I received. I contacted Sprint customer care today after being turned around twice inside of the Sprint stores where techs have told me on two occasions "I should exchange the phone, but they dont have them" . 30 exchanges told me the phone was indeed on backorder and I would have to pay for the phone up front in order to receive a replacement. Or I would have to call stores daily to see if they had one in stock for the instore exchange. Not cool. I called back and got a really nice rep who first confirmed that they are aware of the overheating issue. She called HTC directly. Spoke with that rep. What he basically stated was that you would have to manually disconnect the data connection and change all your settings to preserve battery at the cost of performance. I asked him why would the phone behave that way, Ive never had to manually turn off data services. He said this is the way the phone was designed. To which I replied why wouldnt the phone be able to perform within its own design. I got the "thats all i can say" response. SOOOOOO take from this what you can kids...both sides are aware of the issue and this is the response they are giving....unfortunately I might have to part ways with the touch pro....not worth the price

I got the same runaround from Sprint and HTC -- HTC suggested I call their repairs department for the earpiece distortion and the battery heat -- 800-229-1235 is that number

Sprint just suggested i keep trying the stores

[ceij85]

I guess my issue is...they really dont care what you do. They think its whatever either way...Gone are the days of spend more get more....might as well have gotten the free phone....geez

[cappy]

Originally Posted by Palladium

I have finally had a chance to Summarize the Data from my first two days of logging Battery Usage (it took a lot longer than I had hoped it would, but....). I have found some Interesting (at least to me) information about my Touch Pro:

With Battery above 90%

Average
Power
Draw Activity
13 mA Power Usage while asleep
47 mA Standby mode (screen off)
90 mA Power Usage Screen on Brightness @ 50%
180 mA Power Usage with Bluetooth Radio On
225 mA Power usage with Data Radio On
490 mA Power Usage with an Active Data Call (Rev. A)
498 mA Phone call
600 mA Phone call with BT headset
762 mA Phone call with BT HS, Data Radio On

With Battery Below 50%:

Average
Power
Draw Activity

13 mA Power Usage while asleep
47 mA Standby mode screen off
90 mA Power Usage Screen on Brightness @ 50%
240 mA Power Usage with Bluetooth Radio On
295 mA Power usage with Data Radio On
550 mA Power Usage with an Active Data Call (Rev. A)
622 mA Phone call
802 mA Phone call with BT headset
990 mA Phone call with BT HS, Data Radio On

Palladium, you are approaching this issue the right way. The data should speak. Since I have the Diamond, I don't have a dog in this particular fight. But I have kept similar statistics and posted them in the Diamond section. My Diamond numbers correspond closely with the ones that you posted - with one glaring exception. When I have data on, but not actively transmitting, I see NO additional battery draw. If you do see that consistently, something is wrong and of course it will kill your battery and probably contribute to your heat problem. My Diamond does not heat up at all.

Maybe something to explore. An inactive data connection should not draw down the battery.

[CountryDevil]

I am not noticing any of the issues that everyone has described here except heat, but that to me is within tolorances. (Warm to me.) But the next time I notice it being warm, I will measure the temp with my IR temp guage.

In addition, I had some of these issues with my Treo 700wx AND the PPC6700 when I had them. But as soon as a new official ROM came out with radio updates, then they pretty much all went away.

I say keep an eye on this, complain when we can, and not to get too excited until after the first official ROM is released.

Just my .02

[Palladium]

Originally Posted by ScrapMaker

criticalaudioinc?

Sure, how far do you think that would go....

[Palladium]

Originally Posted by cappy

Palladium, you are approaching this issue the right way. The data should speak. Since I have the Diamond, I don't have a dog in this particular fight. But I have kept similar statistics and posted them in the Diamond section. My Diamond numbers correspond closely with the ones that you posted - with one glaring exception. When I have data on, but not actively transmitting, I see NO additional battery draw. If you do see that consistently, something is wrong and of course it will kill your battery and probably contribute to your heat problem. My Diamond does not heat up at all.

Maybe something to explore. An inactive data connection should not draw down the battery.

Your are correct with regard to the data connection, BUT if your signal is below some threshold (I have not found any way to read/log the EVDO signal via software but my data card at the same location is showing -85 dB) the radio power draw increase. Not sure why unless it needs to do so to maintain contact with the tower?? (Just speculation on my part here).

[thesfactor]

I was on the phone for 3 hrs today with it on the charger and I had to manually cool the phone down to get it to charge again by placing it near a fan. After leaving it on the charger for 3 hrs while using the phone, I checked the battery life after hanging up and it showed up at 30%. You'd think any phone would be able to charge up fully or 80% in a 3 hr time period. It's just plain silly. I'm waiting on the Sprint "Tape pull request" department to contact me and give me the money the telesales rep promised me, if this doesn't happen that phone is going back to Sprint. I'd be happy to keep my battered A900. I'll just wait for the HTC Quartz (T8290) with WIMAX...hopefully that won't have the same issues.

[Unflushablelog]

i'm not complaining cause our phones are work horses compared to some of the, cough cough, other phones out there.

[big3etr]

I don't have any of these heat issues. I charge my phone with a couple diffent things. I use the wall charger from my Mogul (charges from 11pm to 5am), the USB cable from my Mogul (charges on my work computer from 730am to 4pm) and a USB cable from my digital camera (charges from my home computer peridoically when I'm home between 5pm and 11pm). I talk ALOT on the phone. most of the time while it's charging. I use BT alot. I don't know if any of you with heating issues use BT or not. I do alot of playing with the phone, internet, and texting.