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  #421 (permalink)  
Old 11-08-2008, 01:21 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by Talyn View Post
As I recall from my 930, and my 860, they both got hot. They both, as well, sported aluminum battery covers.
Plastic just sucks up heat and holds it in.
I'd buy something like that, if available and it would accommodate the camera/flash, and metal would look even better with the chrome appearance. I loved my PPC6700 because I could run that thing tethered for hours and only then would it get toasty but not to the point charging stopped (kept going like a champ). For me, it's more about tethering than phone usage, so I haven't had much testing on the Touch Pro. I realize newer/faster tech can cause overheating, and it's why I think cooling methods/mods are important. Added weight won't bother me as long as it doesn't become a 3 lb phone.

I purchased my phone at BB (like others, got it discounted) and already did various registry edits and whatnot, so I'm a bit reluctant to return this phone.
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  #422 (permalink)  
Old 11-08-2008, 04:33 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by redina View Post
I'd buy something like that, if available and it would accommodate the camera/flash, and metal would look even better with the chrome appearance. I loved my PPC6700 because I could run that thing tethered for hours and only then would it get toasty but not to the point charging stopped (kept going like a champ). For me, it's more about tethering than phone usage, so I haven't had much testing on the Touch Pro. I realize newer/faster tech can cause overheating, and it's why I think cooling methods/mods are important. Added weight won't bother me as long as it doesn't become a 3 lb phone.

I purchased my phone at BB (like others, got it discounted) and already did various registry edits and whatnot, so I'm a bit reluctant to return this phone.
um, why not just hard-reset it and return it?
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  #423 (permalink)  
Old 11-08-2008, 05:01 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by ScrapMaker View Post
um, why not just hard-reset it and return it?
I could hard reset it, however, I like the phone after all the mods... minus the inherent overheating/battery problems that switching a product for the same phone model probably won't resolve.
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  #424 (permalink)  
Old 11-08-2008, 08:39 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

Oh, I thought you meant you were reluctant to return it, because of the modifications...
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  #425 (permalink)  
Old 11-08-2008, 10:24 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by ScrapMaker View Post
I noticed that my battery lasted LONGER when I was OFF the charger, then when I had it in, on my conference call...
As horrible as this sounds, it makes some perverse sense. On mine it registers that it's plugged in, and so turns on the higher backlight level, even when in the heat state where it's not charging. So drains more power when plugged in w/o charging. Ugh.
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  #426 (permalink)  
Old 11-08-2008, 10:30 PM
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Question Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by nykbob View Post
I bought 2 TPs at the same time from BB and had them working side by side doing the same functions. I noticed one was significantly hotter than the other. My conclusion is that there is a difference in battery quality. I wonder if an extended battery would have less of a heat issue as it would be more powerful and larger?
The hot spot is above the battery, around the camera/LED (on mine and others' that have posted). Can it really be the battery that's causing the issue? The battery seems to be the coolest part of phone.
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  #427 (permalink)  
Old 11-08-2008, 10:33 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Battery]
"PollInterval"=dword:20000

Basically, change it from 5000 to 20000 then see if battery life and heat performance will improve. I'm trying it right now and will report results.
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  #428 (permalink)  
Old 11-08-2008, 10:51 PM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by neilson View Post
[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Battery]
"PollInterval"=dword:20000

Basically, change it from 5000 to 20000 then see if battery life and heat performance will improve. I'm trying it right now and will report results.
I didn't think that polling the battery really caused that much of a problem?

During my heat-testing yesterday, I found that the battery was only about 92F, while the RADIO around the LED easily hit 115F, THROUGH the plastic. I have no idea how hot it really gets.

Hopefully the Fuze won't have this same issue...
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  #429 (permalink)  
Old 11-09-2008, 01:49 AM
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Re: Update: TP heats up, then battery drains, even while on charger.

This is CRAZY! What does one do to get our concerns put before HTC and Sprint? HTC's website basically says they don't want to hear from you if you bought a branded phone.
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  #430 (permalink)  
Old 11-09-2008, 02:25 AM
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Re: Update: TP heats up, then battery drains, even while on charger.

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Originally Posted by jason559 View Post
This is CRAZY! What does one do to get our concerns put before HTC and Sprint? HTC's website basically says they don't want to hear from you if you bought a branded phone.
Also, they tell you the same if you call for support. You have to go through Sprint.

Basically, you need to give Sprint a message. That message is to keep exchanging your phone until you get one that works right. If more and more people do this, they will FIX THE PROBLEM. If the majority of fanboys here keep the phone, and make workarounds/etc, then Sprint/HTC gets away with this, and they will do it again.

I never owned a Mogul, but from what I can tell, that MAJORLY screwed up with the RAM. HTC also got away with putting crap screens in a majority of their Touchs, and most people either didn't know that a good screen existed, or they didn't care enough to get it swapped out. A mentality like that is exactly what HTC/Sprint wants. The lazy/uniformed/fanboy customer. They can dish out this crap all day long, and not have any negative effects.

Brilliant, HTC. Just brilliant.
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