Quote:
Originally Posted by a_c_s
Be careful pushing too hard with the wrong reps...I had an issue over the summer that resulted from a rogue rep deciding to torpedo my account...I had to file an official complaint, but basically I had 30% in discounts from three different discounts, and this rep initiated an audit in the new system that only allows you to have one...I ended up with just a 20% Sprint loyalty discount (lost my work one and some smaller one)...this cannot and will not be replaced in the new IT systems, so be careful with that...40% off is insane and they KNOW no other carrier will approach this level of discount so bluffing to walk is not a concern to educated reps...glad to hear it worked out for you this time...also, that $20 credit, which I've gotten before, is not permanent...expect this to expire in a year...no matter what you were told, this is the case...trust me...
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...I've been with Sprint 11 years...
I also got it in black and white that the $20.00/mo is for as long as I am a customer. So I'm covered as long as I stay. Thanks for the input anyway