tp2 not compatible with older fair and flex plans?

[a_c_s]

Be careful pushing too hard with the wrong reps...I had an issue over the summer that resulted from a rogue rep deciding to torpedo my account...I had to file an official complaint, but basically I had 30% in discounts from three different discounts, and this rep initiated an audit in the new system that only allows you to have one...I ended up with just a 20% Sprint loyalty discount (lost my work one and some smaller one)...this cannot and will not be replaced in the new IT systems, so be careful with that...40% off is insane and they KNOW no other carrier will approach this level of discount so bluffing to walk is not a concern to educated reps...glad to hear it worked out for you this time...also, that $20 credit, which I've gotten before, is not permanent...expect this to expire in a year...no matter what you were told, this is the case...trust me...

Originally Posted by lallen3

They tried to get my TP2 upgrade on an Everything Data plan, and after a few minutes I got them to add it to my old fair flex 800. I just bought my wife the Hero, and same story. They wouldn't budge. I asked 4 technical detail about WHY another plan is required, they said it uses a different type of data. This is bullshi*, all Sprint phones use 3G Rev A (except the cheapos). I called them out on that, then they conceded that it's simply their policy to charge MORE money for buying a new phone and renewing a contract. He acknowledged it wasn't fair to me, and added a recurring $20.00/mo credit to the account, in addition to the current 40% discounts I already receive. So 3 lines with Everything Data, unlimited airtime, unlimited mobile, etc for $93.00/month before tax. Came out ok, but the phone call took 2 hours.