[a_c_s]

I have a plan from 2001 that I am still using with my TP2, but I was initially given the same story...I took the phone from the store and activated with a rep that knew what they were doing...it's not rocket science but some reps just don't know or care to try to help you...acct services should be able to fix it...the only issue could be loss of some legacy codes that no longer exist in the system if you had some old freebies...this has happened to me periodically over the years and it sucks...you lose a legacy code for something with no expiration, and it gets replaced by acct services after you put up a fight for what was rightfully yours, but EVERYTHING now has a one or two year expiration, so you can look forward to future fights with Sprint...really annoying...generally I don't let anyone outside acct services even touch my old plan anymore...I'm on the 2000min F&C for $85 from forever ago...