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  #21 (permalink)  
Old 11-19-2009, 05:57 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Asurion is still 50 bucks...
The Sprint policy changed to 100 bones for smart phones (they caught on).
That may be the confusion. OP is on Verizon, subzero and kris are on Sprint.
p.
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  #22 (permalink)  
Old 11-19-2009, 05:57 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by Juggalo_X View Post
ew i thought u got to keep ur old device when u made a claim like with telus or sprint u keep the broke one.
They will charge a $300 fee or something along those lines if you don't send your old phone in. Even if the old phone is way past it's end of life. The only time you don't need to send it in is when you can't, like in the case of it being stolen.

I believe they will refurbish units that they can and I guess it also limits fraud.
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  #23 (permalink)  
Old 11-19-2009, 05:59 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by pauldehoyos View Post
Asurion is still 50 bucks...
I believe if you get a new plan it is $89 take a look at http://support.vzw.com/clc/features/...otection.html?
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  #24 (permalink)  
Old 11-19-2009, 06:00 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by Juggalo_X View Post
ew i thought u got to keep ur old device when u made a claim like with telus or sprint u keep the broke one.
I'm on Sprint and the only time I have been able to keep a device is when I "lost" it and found it later.
If broken they send you an RMA package and then they hound you and threaten to charge you the purchase price of the replacement phone on your bill. They call you like every day and sometimes twice per day.
p.
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Old 11-19-2009, 06:03 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by pauldehoyos View Post
Asurion is still 50 bucks...
The Sprint policy changed to 100 bones for smart phones (they caught on).
That may be the confusion. OP is on Verizon, subzero and kris are on Sprint.
p.
asurion for sprint is 100 bucks.
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Old 11-19-2009, 06:04 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
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Originally Posted by bstan View Post
I believe if you get a new plan it is $89 take a look at http://support.vzw.com/clc/features/...otection.html?
I'm just going on what my co-worder was charged when he replaced his phone after taking it out for a swim. Not to mention the OP's comment...
I'm with Sprint so it doesn't really affect me.
p.
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Old 11-19-2009, 06:04 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
ah sucky
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  #28 (permalink)  
Old 11-19-2009, 06:05 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
If that don't work I found a kit online to fix it. SUPER easy fix and it cost like 80 bucks.
http://cgi.ebay.com/HTC-TOUCH-PRO-2-...item3efa19fa2d
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  #29 (permalink)  
Old 11-19-2009, 06:06 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by KrisK91 View Post
asurion for sprint is 100 bucks.
Sorry...
I meant to say Asurion under Verizon and Asurion under Sprint.
My multitasking skills are lacking.
I need a soft reset. I do! Like in myself... lol
p.
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  #30 (permalink)  
Old 11-19-2009, 06:08 PM
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Re: Water Damage, How long should I wait before asking for a replacement?
Quote:
Originally Posted by pauldehoyos View Post
I'm on Sprint and the only time I have been able to keep a device is when I "lost" it and found it later.
If broken they send you an RMA package and then they hound you and threaten to charge you the purchase price of the replacement phone on your bill. They call you like every day and sometimes twice per day.
p.
asurion claims you got 15 days to send in the "broken" phone or they will charge you I believe like $300, but i have had my replacement for over 15 days, and have not been charged the $300 and not even the $100 for the deductable. how long does it usually take to get charged? not sure why I havent got charge yet.
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