Quote:
Originally Posted by Juggalo_X
ew i thought u got to keep ur old device when u made a claim like with telus or sprint u keep the broke one.
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They will charge a $300 fee or something along those lines if you don't send your old phone in. Even if the old phone is way past it's end of life. The only time you don't need to send it in is when you can't, like in the case of it being stolen.
I believe they will refurbish units that they can and I guess it also limits fraud.