Touch pro2 discontinued???

[BeanAnimal]

Originally Posted by Thundaar2000

Well I was not told by a sales rep, I don't go into VZW stores either. they don't have the tp2 anyway.

Of course they don't have the TP2. They can't keep enough stock to supply the direct business sales.

It is available around here on-line only.

Only a handful of units are available through the online store. Most of the on-hand units are being reserved for direct sales through the business accounts team.

There is no reason a level 3 tech support guy would lie.

There is no reason he would be informed either. He is a SUPPORT guy, not a salesperson or manager.

I did get a message from tech support on my phone saying it will no longer be sold. as stated in the very first post. Take it as you see fit.

See above The misinformation is starting to take on a life of its own... I have had a TP2 for 2 weeks and was easily able to secure several more for clients today. I also secured several last week.

I took the time to get answers from a much more relevant department at Verizon, as I have a significant number of clients that will migrate their users to this platform to get away from Samsung SAGAs, blackjacks and iPhones.

The imagio has also been running low on stock and hard to get. I guess it has been discontinued as well? VZW is discontinuing all of their phones to make room for the droid...

[Asphyx]

There is only one reason why someone would tell you it's discontinued and that is so you will give up on getting one and take another phone instead so they get the sales commission on that call!

As someone else properly noted...HTC is probably having some issues keeping up with the manufacturing as the carriers probably only contracted for a limited number on initial purchase to roll the unit out and with everyone trying to break keyboards and trash their TPs trying to scam a TP2 there simply isn't enough to go around.

Now people who legitimately want to purchase them can't get one either!

And when they call the sales rep will say anything to get you to make a purchase of something so they get the commission. Even to the point of lying to you so you will take whatever phone they do have available and make you burn your upgrade to get the phone you actually wanted!

[jumpnjoeyz]

There just simply has to be a reason why there aren't any available. I heard that Verizon wasn't expecting any in until after the new year. You can purchase one at Sprint but most stores don't have them and you still have to get them at the online store. Verizon is going to be releasing a number of new phones prior to the new year and maybe they were just looking past the Touch Pro 2 because of the Touch Pro's bad sales. Who knows...but there is definately and underlying reason.

[clueless25]

Originally Posted by ClevelandWheeler

yes(use the test) and yes

What test? New to this stuff. can yu tell?

[willieg3]

Originally Posted by jumpnjoeyz

There just simply has to be a reason why there aren't any available. I heard that Verizon wasn't expecting any in until after the new year. You can purchase one at Sprint but most stores don't have them and you still have to get them at the online store. Verizon is going to be releasing a number of new phones prior to the new year and maybe they were just looking past the Touch Pro 2 because of the Touch Pro's bad sales. Who knows...but there is definately and underlying reason.

I think its definately based on demand. I tried buying it back at the end of September when they first sold out, and had to wait until about 2 weeks ago to purchase mine. They received 1200 units and within less than 2 days sold out. Someone earlier brought up a good point & i agree. HTC just released this phone to 4 different carriers within a matter of 2 months, and they are having a hard time keeping up with the demand. Each unit has its own design, so they have to mass produce 4 different models. AT&T just released theirs and waited for Windows 6.5. If I were a betting man I'd say that Verizon is out of stock now because they are planning on flashing the newer TP2s with 6.5 so they are in stock for the holidays.

[greg72]

I returned a TP2 because I was having power issues. I got shipped the Imagio. When I called VZW they told me the same thing, that they wouldn't be stocking it any more. I'm not saying what they said is true but my point is, the guy on the other end of the line had nothing to gain in commision sales. He's not going to sell me a new phone, it IS a new phone. That whole line of logic makes no sense at all. I'll stick with the Imagio for another week call and if there are TP2's available somehow I'll get one, if not, I'd be happy with the new Droid.

[Ranger093]

Originally Posted by cjrusso

check out the blackberry tour.. i just got "upgraded" to it and i kinda like it.. speeds are quick, internet is fast and its just a power house.. only thing i do miss is the touch screen but i kinda got over that fast.

Except it takes 5 minutes to reset.

[BeanAnimal]

Originally Posted by greg72

I returned a TP2 because I was having power issues. I got shipped the Imagio. When I called VZW they told me the same thing, that they wouldn't be stocking it any more. I'm not saying what they said is true but my point is, the guy on the other end of the line had nothing to gain in commision sales. He's not going to sell me a new phone, it IS a new phone. That whole line of logic makes no sense at all. I'll stick with the Imagio for another week call and if there are TP2's available somehow I'll get one, if not, I'd be happy with the new Droid.

Of course it makes sense. The customer service staff at VZW is as prone to spreading rumors as the people on this forum, maybe even more prone. It only takes a few nitwits on a team to set the ball in motion for the rest of the team. Misinformation spreads like a disease. Verizon has never been very good about disiminating information to its huge poorly informed staff.

99% of the people you talk to have no idea what Direct Push with ActiveSync and Exchange is. In almost ALL cases they think you need to use the VZW Wireless Sync and that you need to install the software that comes with the phone. I have NEVER been into a store where ANY of the sales or tech people understand ActiveSync and Exchange. Only Data Services understands it, and even then only a handfull of people are informed.

Almost 100% of the people at the VZW will tell a customer that a BB will work with Exchange Server... it is astonishing how poorly informed they are. VZW could care less, you WILL buy one phone or another and at this point they care about BB more than anything.

Over and over this nonsense churns.... THE TP2 IS NOT DISCONTINUED...

[redd214]

fyi guys, i ordered one for my wife this morning, had been calling daily for 3 weeks to get one. if u guys r in the market for one try calling, never know maybe i just got lucky!

[Import Junky]

yeah it sucks. Only reason I think verizon would do this is because they have never really been a fan of the Windows Mobile operating system. SO the new andriod phones are probably the next best thing.