Does your screen show Rainbow Banding?

[revolutionz_s13]

So I had this same issue to. Took it to a Verizon Store today, and the manager there had no damn clue what she was talking about. She told me the phone is just fine, they wont replace it because whats happening is the oil from the gears is leaking out and its perfectly normal. I was so blown away by her stupidity that I didnt even argue with her. I just walked out the store and called Verizons tech support. They were pretty helpful, and sent me out a new phone with no arguing whatsoever.

[Padron26]

Originally Posted by revolutionz_s13

So I had this same issue to. Took it to a Verizon Store today, and the manager there had no damn clue what she was talking about. She told me the phone is just fine, they wont replace it because whats happening is the oil from the gears is leaking out and its perfectly normal. I was so blown away by her stupidity that I didnt even argue with her. I just walked out the store and called Verizons tech support. They were pretty helpful, and sent me out a new phone with no arguing whatsoever.

lol thanks for the laugh, i needed it

[nrfitchett4]

OK, so say you have a phone with rainbow banding. Can you not apply gently steady pressure to the phone, making the rainbow banding worse and the screen inoperable? Wouldn't that make the phone replaceable???

[Padron26]

Originally Posted by nrfitchett4

OK, so say you have a phone with rainbow banding. Can you not apply gently steady pressure to the phone, making the rainbow banding worse and the screen inoperable? Wouldn't that make the phone replaceable???

if i would press lightly or firmly on the rainbow banding it would spread out the banding, sometimes making the banding smaller or larger. mine looked just like the original op's pic.
i got my replacement last monday and the tp2 with the banding has been sitting since, and now the banding is barely noticable
i didnt really notice any delay or touch screen problems.....but the tp2 with the banding was a refurb and had touch screen problems from the start.

i would think it would make it replaceable

[schick79]

Originally Posted by revolutionz_s13

So I had this same issue to. Took it to a Verizon Store today, and the manager there had no damn clue what she was talking about. She told me the phone is just fine, they wont replace it because whats happening is the oil from the gears is leaking out and its perfectly normal. I was so blown away by her stupidity that I didnt even argue with her. I just walked out the store and called Verizons tech support. They were pretty helpful, and sent me out a new phone with no arguing whatsoever.

You should have replied, "Yes, but I specifically requested 10W40, and this is 10W30!"

And then you should have said you had to jump-start the battery twice this week, so it must be defective too...

Anyway, I had the rainbow banding, and my screen eventually stopped working entirely. Verizon has had my phone for about a week now, and I haven't heard anything back from them, nor have I seen anything show up on my bill. I'm hoping they took it back. Guess I will know for sure when my next bill generates.

[staudie]

Originally Posted by revolutionz_s13

So I had this same issue to. Took it to a Verizon Store today, and the manager there had no damn clue what she was talking about. She told me the phone is just fine, they wont replace it because whats happening is the oil from the gears is leaking out and its perfectly normal. I was so blown away by her stupidity that I didnt even argue with her. I just walked out the store and called Verizons tech support. They were pretty helpful, and sent me out a new phone with no arguing whatsoever.

Just got back from my local verizon store... Luckly they didn't tell me the gears were leaking. I was told they would replace the phone (this is my second) but they were out of stock on the TP2 so I could wait for them to get some in or take an imagio. My screen still works but who know for how much longer.

[nrfitchett4]

Originally Posted by staudie

Just got back from my local verizon store... Luckly they didn't tell me the gears were leaking. I was told they would replace the phone (this is my second) but they were out of stock on the TP2 so I could wait for them to get some in or take an imagio. My screen still works but who know for how much longer.

verizon CS won't replace if you call in and say the store didn't have any?

[SoFocused504]

Yeah i called asurion technical support and they replaced without an problem

[aiiee]

This happened to my TP2 about maybe 3 months in. Subsequently, the screen developed what looked like a 1/2" "tear" along the right side near the edge and what looked like a burn mark from the tear to the edge of the screen. At that point, the screen stopped responding to touch, but would still display. VZW replaced the phone no fuss as it was still under warranty.

[CloudStrife7]

I had these "newton rings" on my UC Cell TP1 (zagg invisible shield case) and TP2 (default screen protector). From reading this thread supposedly it's caused when there's pressure on the screens causing a problem with the touch screen layers. Running android doesn't cause it, having a screen protector doesn't cause it. I usually hold my phone with my shoulder to the side of my face, and once I get my desire (hopefully it won't happen) I've started practicing holding my phone with the not touching my face. This should help eliminate this problem from future phones, although I believe it's a problem with HTC screen manufacturing process, as no other phones I've had show this issue.