Sprint now replacing Touch Pro w/ Touch Pro 2!

[bookerx3]

Originally Posted by ComputerJLT

yea 10-8

and guys dont be surprised if this program is pulled VERY soon... way too many people taking advantage of this i can all but garuntee it will be pulled or at the very lesast the TP2 pulled from the list

I was thinking the same thing. I just have a feeling the tp2 will be pulled off the list very soon.

[Ice Cold]

Originally Posted by leylomo

man why is everyone getting lucky with NIB units, i went in on thursday and i received a refurb today. the battery isn't even an HTC battery, the charger is a blackberry charger and thats it.. anyone tried going back for a NIB or at least to switch out the battery?

My baby was new In box. People its raining free Touch pro 2's from Sprint call this number and get your free Touch Pro 2.

#1. Must have TEP
#2. Must have an eTicket from a recent vistit to a repair tech service center.

Since most of the post I have seen here have tried the repair store option and been denied you should have an eTicket already. on your receipt.

703-433-4401

[bookerx3]

Originally Posted by Ice Cold

My baby was new In box. People its raining free Touch pro 2's from Sprint call this number and get your free Touch Pro 2.

#1. Must have TEP
#2. Must have an eTicket from a recent vistit to a repair tech service center.

Since most of the post I have seen here have tried the repair store option and been denied you should have an eTicket already. on your receipt.

703-433-4401

It was raining but it is a serious drought right now lol.

[toviaheli]

703-433-4401, a special number just for Consumerist readers that goes straight to the office of the CEO. The executive complaint number. It is very good to use, but you must have a legitimate issue and history of unresolved problems.

[brightedge]

My TP1 crapped out on me today (unknown battery level, wouldn't get past the home screen on boot - even when plugged in) and the local repair shop explained that I could get the TP2 as a replacement. Of course, I got my hopes up only to be denied - none in store or at the warehouse. I'm getting another TP1 tomorrow. Guess I'll try again in a week or so

[Ice Cold]

I know but they always help and usually delegate to a lower rep but they are much higher than anything else.

[toviaheli]

Originally Posted by Ice Cold

I know but they always help and usually delegate to a lower rep but they are much higher than anything else.

Very true. I was just trying to clarify for those who didn't know. It can be off-putting for people when they get the after-hours message and realize they've called the company HQ!

[Black06c230]

I got mine replaced and supposedly ordered today after a long drawn out fight with the store and retentions. I eventually emailed ecare yesterday afternoon and got a call first thing this morning.
Was told to call back with a claim validation number to 866-954-0492 and after 2 calls back and forth agrees to avoid going to the store as its an inconvience to me and just renewed my contract for 2 years (1 year through after renewed last year for TP) in exchange to get a TP2 for no cost.
I don't know if they are sending a return kit for my TP or not though.
I'm not down for the contract renewal but I have been with Sprint for 9 years with 4 lines and wasn't going anywhere anyway.

[htcmoguluser]

i got "the offer" at the tech store. get really excited to hear they were gonna order me a tp2. then . not available at the warehouse. -_-

[IFMISM]

Originally Posted by 99accordv6

I can BS on that.

No one can get one ordered because they are not in the warehouse.

You can call BS all you want. i will post tomorrow when it is suppose to be here. Then I will return the one I purchased for the problems i was having with my tp1.

Just because I am one of te few that was able to get one ordered today doesn't make it BS. I bought one already, so I might keep it had have 2. Just to be greedy. LOL. J/K. i will send it back so hopefully someone else can use it