Sprint now replacing Touch Pro w/ Touch Pro 2! - Page 23

Black06c230 · #**221** (**permalink**) 10-13-2009, 11:17 PM

they must have some in stock as mine was ordered by email as stated above and i now have a tracking number and will be here tomorrow.

i do think there are a diff inventory for new customers and ones avail for replacement be it refub or NIB.

which i can understand as you wouldn't want to run out of stock for new customers to risk losing a sale. but for existing cust who just need a replacement have a diff inventory.

just a thought

slopokdave · #**222** (**permalink**) 10-14-2009, 12:22 AM

Ditto... my wife's was ordered yesterday and arrived today, NIB.

abdeviation · #**223** (**permalink**) 10-14-2009, 12:37 AM

Quote:

Originally Posted by slopokdave

Ditto... my wife's was ordered yesterday and arrived today, NIB.

It was shipped to your house?

draday · #**224** (**permalink**) 10-14-2009, 12:40 AM

It happen to me, they replaced my tp1 with the tp2. I cant believe it.

slopokdave · #**225** (**permalink**) 10-14-2009, 01:04 AM

Quote:

Originally Posted by abdeviation

It was shipped to your house?

Negative, ordered from the store and shipped to the store.

dibara2003 · #**226** (**permalink**) 10-14-2009, 01:45 AM

Looks like some stores are doing priority level 5 replacements (NIB units). I wonder how they determine if one should be given a level 5.

zillanilla · #**227** (**permalink**) 10-14-2009, 05:37 AM

Quote:

Originally Posted by dibara2003

Looks like some stores are doing priority level 5 replacements (NIB units). I wonder how they determine if one should be given a level 5.

If your refurb TP2 acts crummy and you don't go in making a big scene about it...

99accordv6 · #**228** (**permalink**) 10-14-2009, 06:16 AM

Quote:

Originally Posted by dibara2003

Looks like some stores are doing priority level 5 replacements (NIB units). I wonder how they determine if one should be given a level 5.

WTfreak is a level 5 replacement? I have never heard of that.

What you should be talking about is a WEL Violation.

Even "A" Stores have a handful of WEL Violations that they can do every month and if they surpass it, it will look bad on the random audits that they get.

Magoo_215 · #**229** (**permalink**) 10-14-2009, 10:21 AM

So that mean the warehouse is filled?

dbldwn02 · #**230** (**permalink**) 10-14-2009, 11:21 AM

My buddy had his TP replaced 4-5 times. He doesn't know jack about WM.

Anyways, when he called to get his latest one replace for the keyboard problem, they said they were going to send another TP. But then they called back a couple hours later and said his new TP2 should be in Thursday. Lucky him. I spent $350 on mine.