Are you having trouble staying in 3G (getting stuck in 1X), VZW TP2 folks?

[janko10]

Just to update this in case anyone is subbed and not regularly checking PPC.

We still don't know what the issue is. I had a refurb come in with an August build date, same as my original, didn't even try it. It was in poor condition so I'm sending it back. Some folks with early November build dates are still having the problem so no hardware/software changes have been made by Verizon. Ugh.

[8notime]

Originally Posted by janko10

Just to update this in case anyone is subbed and not regularly checking PPC.

We still don't know what the issue is. I had a refurb come in with an August build date, same as my original, didn't even try it. It was in poor condition so I'm sending it back. Some folks with early November build dates are still having the problem so no hardware/software changes have been made by Verizon. Ugh.

Nice avatar, Janko! Hopefully you can change that 1x to a 3G soon.

[janko10]

Originally Posted by 8notime

Nice avatar, Janko! Hopefully you can change that 1x to a 3G soon.

lol yeah I had a few minutes, had to make one

[BetaMan]

Posted in another thread about same issue, but I just got a replacement phone from Verizon yesterday and activated it and it goes immediately in 3G and stays there while sitting in my office. With my original phone, I would have to reset it 8 or 9 times before I would get 3G and even then it would have either no bars or 1 bar. This replacement has 3 bars!

Definately something different about this phone. It is supposedly a refurb however, it looks brand new. Now, I have to pay for the HSPL unlocker to flash this phone, since I got it on the first phone free....

[1454]

I may be wrong, but I definitely think we should be asking the locations(not exact, but nearest large cities) where this is happening. Because this is not something I have had a problem with at all in my home(charlotte and winston areas) area, HOWEVER, I went to families house(atlanta) for the holidays and have been having problems the whole time down here with this. I don't know enough about the technology in each area to say that it is really the issue, but I do find it strange that I never had a problem with this in my home location, and have horrible problems with this after coming to GA. I haven't been back to charlotte yet to know if it reverts back to it's trouble free status, but I will update when I get back.

[1454]

I have been back in charlotte for two days now and have yet to have this problem again. So I don't know what they He!! caused it, it only happened to me in atlanta, but not NE Ga or Charlotte. Take if FWIW.

[gwbaker]

Originally Posted by 1454

I may be wrong, but I definitely think we should be asking the locations(not exact, but nearest large cities) where this is happening. Because this is not something I have had a problem with at all in my home(charlotte and winston areas) area, HOWEVER, I went to families house(atlanta) for the holidays and have been having problems the whole time down here with this. I don't know enough about the technology in each area to say that it is really the issue, but I do find it strange that I never had a problem with this in my home location, and have horrible problems with this after coming to GA. I haven't been back to charlotte yet to know if it reverts back to it's trouble free status, but I will update when I get back.

Well dang... I could have reverse tested this theory if I did'nt have to work. I live in ATL area and for the past 14 years went to Winston-Salem NC are for Thanksgiving. This is is the first I have not. Too bad. I would have either denied, or confirmed your theory and made it very interesting.

[1454]

I had the same problem crop up again in Alpharetta GA. However it didn't happen in Helen/cleveland areas. My home area code is 704(charlotte). I swear that has something to do with it, but I can't prove it.

[ahearn]

I'm also in the Atlanta area (Woodstock) and have had the problem off and on since I got my phone in early November. I've even walked into the local Verizon store and looked at other phones, all showing 3G but mine showing 1X.

It almost seems to me that it's inversely related to the strength of the phone signal. When I'm in a very strong phone signal area, the data mode usually drops to 3G. Going to a weaker phone area (less than 4 bars), I get 3G, no problem. At my home, I'm only about 300 yards from a large cell tower -- but 1X data mode.

I hope it's true that a new update is coming January 15.

[8notime]

Yes, there could be an issue with the way this phone interacts with specific types of towers or switches. It seems to me that for whatever reason, the 3G session fails to authenticate at times and causes the phone to get stuck in 1x. Authentication is typically done through a RADIUS server on the network side, and from what I have seen, that seems to be what's failing based on the messages in the DEBUG screen. All I know, is I have 3 Verizon lines, and only the TP2 does this.