Are you having trouble staying in 3G (getting stuck in 1X), VZW TP2 folks?

[cac2us]

I don't have a TP2 yet, but I do live in a rural area with great EV most of the time, but lately my 1x pops on and when it does I find that ActiveStync has just started running. I will stop t e process, then after about 2 or 3 min. It will go back to EV. I think it has something to do with the Altel thing.

[Ludacrisvp]

Wirelessly posted (XV6875 Opera/9.50 (Windows NT 5.1; U; en))

mine is always in 3G it drops to 1X during phone call and the second it takes to send SMS. all of my vzw devices have maintained a consistant EV connection (Samsung SCH-i730 WM2003/WM5 and LG VX9900 dumbphone and Blackberry Storm 9530 and TP2) so i am thinking it may be an issue due to the other touch pro. i would try to switch to a non data plan phone for 1 day then back to your touch pro 2 with data plan to see if it was a provisioning issue left over from the sprint touch pro.

[saidin69]

No I haven't had a hacked sprint TP1 on my account. Yes I am having the 1x issue. I called them last night to troubleshoot this and they messed my phone up and it took 3 hours to even get it working again. What they said ( whether its true or not ) is that voice doesn't use the 3G network because it doesn't need to waste that bandwith and the phone is PROPERLY showing you the 1X. I of course don't believe this because my voice calls right now sound like crap and my TP1 is working much better in the same house. As well as my fiance's Omnia and our sons Moto Q.

[silverkorn]

is there a program you can run, other then FieldTrial.exe, that will log your signal strength in -db?

As i see it this is the only way to "accurately" compare the signal strengths from one soft reset to another to ensure its not just doing a placebo effect.

As for myself, i have noticed that i see the 1X icon a lot more on the TP2 then i got using the TP and the 6800 in the same locations. But i have not noticed any dropped calls, poor audio quality, or dropped/slow data connections.

I did notice under the Phone->Settings there is an option to change from Global to CDMA Only and GSM Only. Have you guys played with this setting at all?

[janko10]

Originally Posted by silverkorn

is there a program you can run, other then FieldTrial.exe, that will log your signal strength in -db?

As i see it this is the only way to "accurately" compare the signal strengths from one soft reset to another to ensure its not just doing a placebo effect.

As for myself, i have noticed that i see the 1X icon a lot more on the TP2 then i got using the TP and the 6800 in the same locations. But i have not noticed any dropped calls, poor audio quality, or dropped/slow data connections.

I did notice under the Phone->Settings there is an option to change from Global to CDMA Only and GSM Only. Have you guys played with this setting at all?

Signal strength, at least for me, is not an issue. I gave one of the techs my address and he said 'wow you're literally right on top of the tower' I said yep, have 4 full bars.

Yes I tried just using the CDMA only setting, had no effect.

[janko10]

Originally Posted by saidin69@hotmail.com

No I haven't had a hacked sprint TP1 on my account. Yes I am having the 1x issue. I called them last night to troubleshoot this and they messed my phone up and it took 3 hours to even get it working again. What they said ( whether its true or not ) is that voice doesn't use the 3G network because it doesn't need to waste that bandwith and the phone is PROPERLY showing you the 1X. I of course don't believe this because my voice calls right now sound like crap and my TP1 is working much better in the same house. As well as my fiance's Omnia and our sons Moto Q.

I had a girl try to convince me of the same thing. She insisted that 1X was only a hair slower than 3G and that it doesn't really matter..... okay lady.

It is true that voice and text messages only use 1X, so that is normal when that happens. Constantly staying in 1X when you're in a 3G area, surfing the web, etc... is NOT normal.

[janko10]

Originally Posted by cac2us

I don't have a TP2 yet, but I do live in a rural area with great EV most of the time, but lately my 1x pops on and when it does I find that ActiveStync has just started running. I will stop t e process, then after about 2 or 3 min. It will go back to EV. I think it has something to do with the Altel thing.

I've killed Activesync many times with no effect

[janko10]

So judging by the poll, it seems about half and half with people having issues and others not having issues. And then of those having the issue, half had a hacked Sprint TP1. But since others are having this issue that never had a Sprint TP1, I'm beginning to think that has nothing to do with it.

So far, I'm still in 3G after the DMU reset... it's just this every other soft-reset issue for me. Just weird.

[RobsOnLine]

It happened again this morning for over an hour. This time a *228 did not fix it. After several soft resets, I decided to do a full backup, and then do a hard reset to see if that would fix it; however, it started working again after the backup/soft reset. I am very close to a tower, and normally get a solid 3 bars (3G) from this location. This is getting frustrating. Once I had data working on my Sprint TP1 on VZW, I never had this problem! Of course getting data working was the problem...HAHA!!!

[RobsOnLine]

It just happened again. Tried two soft resets, but that did not help. Then I turned it OFF. Waited for about 2 minutes, and turned it back on. 3G came back to life; however, I really have no idea if that did anything.

Edit: Forgot to mention I am in the same location I have been in all day (3 Bars/3G).