Help Data Failure - Code 67 Registration error on Forced Roam?

Q_Q · #1 (**permalink**) 08-06-2010, 01:22 AM

When I force roam & try to use the net or check my mail I am getting a
Data Failure - Code 67 Registration error.

Started happening last weekend when I was trying to catch a signal out in the boonies but has continued sicne I came back to a full SPCS coverage area.

What is the solution to this problem. TIA!

**shaggylive** · #2 (**permalink**) 08-06-2010, 01:51 AM

in the phone options there is a setting to allow data when roaming.
also it sounds like you may need to run the update profile again.

Q_Q · #3 (**permalink**) 08-06-2010, 11:47 AM

Quote:

Originally Posted by shaggylive

in the phone options there is a setting to allow data when roaming.
also it sounds like you may need to run the update profile again.

Yeah I've done those things several time & still getting the code 67 error....

**shaggylive** · #4 (**permalink**) 08-06-2010, 05:06 PM

a hard-reset &or tech support should get it working again. they could have a kink on their end.

icemanj5 · #5 (**permalink**) 08-06-2010, 11:01 PM

Have you tried updating the profile in settings?

noobynoob · #6 (**permalink**) 08-07-2010, 12:00 AM

Had this issue and tried the HR and profile update, what is happening *from what sprint csr told me* is that when your phone polls other towers it tries to get back to your "Home tower" or closest one to it, but it keeps some info from the other towers *verizon, tmobile..blah blah* and may sometimes have an issue getting a lock on your phone and data settings. Easy solution is to call as I did and have them update it on their side. It took me a whole 5 mins to fix the issue. Hope this helps.

DHendy · #7 (**permalink**) 08-07-2010, 12:19 AM

I was having this same issue yesterday and today. I just backed up all my important stuff and did a hard reset; Worked like a charm

Q_Q · #8 (**permalink**) 08-08-2010, 01:21 AM

Quote:

Originally Posted by icemanj5

Have you tried updating the profile in settings?

yes - several times.

Q_Q · #9 (**permalink**) 08-08-2010, 01:23 AM

Quote:

Originally Posted by noobynoob

Had this issue and tried the HR and profile update, what is happening *from what sprint csr told me* is that when your phone polls other towers it tries to get back to your "Home tower" or closest one to it, but it keeps some info from the other towers *verizon, tmobile..blah blah* and may sometimes have an issue getting a lock on your phone and data settings. Easy solution is to call as I did and have them update it on their side. It took me a whole 5 mins to fix the issue. Hope this helps.

When you say update on their side what do u mean?

I'm trying to stay away from the hard reset.
But did you have to do that to get it to work and call SPCS tech?
Or did you just call them without the HR?

**shaggylive** · #10 (**permalink**) 08-08-2010, 03:39 PM

either way may work, just gotta pick your pain. although both may still be needed.