Quote:
Originally Posted by noobynoob
Had this issue and tried the HR and profile update, what is happening *from what sprint csr told me* is that when your phone polls other towers it tries to get back to your "Home tower" or closest one to it, but it keeps some info from the other towers *verizon, tmobile..blah blah* and may sometimes have an issue getting a lock on your phone and data settings. Easy solution is to call as I did and have them update it on their side. It took me a whole 5 mins to fix the issue. Hope this helps.
|
When you say update on their side what do u mean?
I'm trying to stay away from the hard reset.
But did you have to do that to get it to work and call SPCS tech?
Or did you just call them without the HR?