Touch Pro 2 no longer available through Asurion - Page 9

ghdtpdna · #1 (**permalink**) 07-27-2010, 04:16 PM

Quote:

Originally Posted by notanerd1411

I just got offered the my touch and the imagio.. My touch pro 2 has that oil slick on the screen... IT would have been in warranty but somehow one of the water damage sensors went off... which i dont know how that happened.... This sucks I really would just like another TP2..

What's my touch?
touch pro 1?

pringlet · #2 (**permalink**) 07-27-2010, 04:11 PM

Sounds like reason enough to quit paying for Asurion coverage....

8rotor8 · #3 (**permalink**) 07-27-2010, 04:21 PM

It's HIS Touch Pro 2...

mikejones13 · #4 (**permalink**) 07-27-2010, 05:38 PM

Quote:

Originally Posted by ghdtpdna

What's my touch?
touch pro 1?

Quote:

Originally Posted by 8rotor8

It's HIS Touch Pro 2...

LOL My Touch is not HIS phone lol http://mytouch.t-mobile.com/\

EDIT: I stand corrected, my bad.

cartz · #5 (**permalink**) 07-27-2010, 04:31 PM

I turned in a claim on 7/21 and was told that they were just on back order. I should get mine tomorrow. I hope it is actually a TP2 and not some phone that I can't use on my SERO plan.

notanerd1411 · #6 (**permalink**) 07-27-2010, 07:50 PM

its this thing: (it is ugly and definitely not what I want instead of my TP2)

http://www.gadgetell.com/tech/commen...ing-more-real/

Anyone know much about the Imagio? I guess that is my only choice, I tried to get them to give me a Droid, they said they dont carry them anymore, I tried for an incredible and they said they are out of stock, so I pressed my luck to get a Droid X and they said no....

ghdtpdna · #7 (**permalink**) 07-27-2010, 10:41 PM

Quote:

Originally Posted by notanerd1411

its this thing: (it is ugly and definitely not what I want instead of my TP2)

http://www.gadgetell.com/tech/commen...ing-more-real/

Anyone know much about the Imagio? I guess that is my only choice, I tried to get them to give me a Droid, they said they dont carry them anymore, I tried for an incredible and they said they are out of stock, so I pressed my luck to get a Droid X and they said no....

Imagio would be terrible going from tp2 since with resistive screen the touch keyboard and we know touch keyboard is pretty bad on tp2.

sonictronic · #8 (**permalink**) 07-28-2010, 01:45 AM

I filed a claim on 7/5/2010. Got my phone yesterday. Had to escalate things with Verizon and ended up getting a *edit* new one from them. Asurion said the TP2 was on backorder, and then offered me an Imagio, to which I promptly said no. What pisses me off, is I am one of those people who try to take care of things, still had my original TP2 which I bought on release day last year. Had it not been for a fall my original TP2 would still be in my hands and I would still be happy. Then I get this kind of run around after paying for insurance for nearly an entire year. What gives?

Well, just checked ##778, and according to that its a new unit not refurb. Somewhat happier. However, I did have to wait for what seemed like an eternity for it.

ghdtpdna · #9 (**permalink**) 07-28-2010, 11:11 AM

Quote:

Originally Posted by sonictronic

I filed a claim on 7/5/2010. Got my phone yesterday. Had to escalate things with Verizon and ended up getting a *edit* new one from them. Asurion said the TP2 was on backorder, and then offered me an Imagio, to which I promptly said no. What pisses me off, is I am one of those people who try to take care of things, still had my original TP2 which I bought on release day last year. Had it not been for a fall my original TP2 would still be in my hands and I would still be happy. Then I get this kind of run around after paying for insurance for nearly an entire year. What gives?

Well, just checked ##778, and according to that its a new unit not refurb. Somewhat happier. However, I did have to wait for what seemed like an eternity for it.

I don't know how 778 works but I just checked and my refurbishment status said "no", although it arrived with the re certified sticker.

**fishingmedic** · #10 (**permalink**) 07-28-2010, 01:06 PM

Quote:

Originally Posted by sonictronic

I filed a claim on 7/5/2010. Got my phone yesterday. Had to escalate things with Verizon and ended up getting a *edit* new one from them. Asurion said the TP2 was on backorder, and then offered me an Imagio, to which I promptly said no. What pisses me off, is I am one of those people who try to take care of things, still had my original TP2 which I bought on release day last year. Had it not been for a fall my original TP2 would still be in my hands and I would still be happy. Then I get this kind of run around after paying for insurance for nearly an entire year. What gives?

Well, just checked ##778, and according to that its a new unit not refurb. Somewhat happier. However, I did have to wait for what seemed like an eternity for it.

Quote:

Originally Posted by ghdtpdna

I don't know how 778 works but I just checked and my refurbishment status said "no", although it arrived with the re certified sticker.

FWIW, everything I've been told in the past, is you can no longer check if it's a refurb by ##778 or any other configuration, they reset the phones entirely erasing everything off of them so you cannot tell if it's a refurb or NIB. If it comes in the box with everything included, I would assume it's NIB, if it doesn't come that way, I assume it's a refurb. That's how it was with VZW replacing my Omnia previously and per VZW cs and Assurion also.