Hard-SPL Unlocker: How do I PAY, AGAIN, so I am NEVER BLOCKED in future after PAYING?

[tt C6]

I thank the programmers for their work on the Hard-SPL Unlocker and they deserve to be compensated for it.


But, these are the issues I have with the unlocker and the programmers themselves:
#1. I already PAID for license for my PERSONAL use for ONLY my PERSONAL TP2.
#2. I'm still being blocked from running the unlocker
#3. My service "ticket" with PROOF OF MY PAYMENT filed on the programmer’s ticket system, private messages, and e-mails are ALL being completely ignored since 3/29/2010.
Sooo,
What are ALL the details on the process that I have to undertake to PAY them AGAIN to get a version of the unlocker that will allow me to unlock my PERSONAL TP2 for my PERSONAL use that can NEVER be blocked again ???

Thank you for any help that can be provided.

Here is a copy of the license information they post on their site.
I have highlighted/underlined every issue that is NOT being honored:
Licensing information:
it's like with previous Hard-SPL unlockers - every user gets one free use of the Hard-SPL,
further use is subject to paying 3GBP per each device.
however, if you are a private user, you can have other uses free on request if needed, such as using it on a replacement device.
the license is valid forever and all this works as transparently as possible, so for normal users nothing is noticeable; while businesses who need to unlock more devices than that, can use the link inside the program to send payment or contact cmonex or Olipro if you want to discuss bulk unlocking.
contact info is: via support link

Again, I thank the programmers for their work and they deserve to be compensated for it.
You guys have done great work.
You've earned my money.
But, my money deserves service and a response.
Please get me working and provide a solution so this doesn't happen again.
Thank you.

[QMeli907]

Its free the first time. If you unlock more, just pay the donation. I've had 4 replacements and payed 3 times. Just make the minimal $5-10 USD donation to unlock it. It won't break the bank.

You can try emailing them and having them unlock the license for you, but i tried this and they were unable to make it work. Just make the donation. Its well worth it

[tt C6]

Originally Posted by QMeli907

Its free the first time.

It's NOT free.
The program LIES and tells NEW users they have used the unlocker before and demands a payment.

I don't mind that the program LIES and says you have already unlocked a phone before. The PROVEN lie was used because the programmers obviously didn't feel comfortable asking for a fee and this is their way of doing so.
OK. No problem..

[QMeli907]

Originally Posted by tt C6

It's NOT free.
The program LIES and tells NEW users they have used the unlocker before and demands a payment.

I don't mind that the program LIES and says you have already unlocked a phone before. The PROVEN lie was used because the programmers obviously didn't feel comfortable asking for a fee and this is their way of doing so.
OK. No problem..

Wait so let me get this right:
-you have never unlocked a device through this unlocker
-you are are first time user of this unlocker
-you have a new (not refurbished) phone

....and you are still getting denied?

[tt C6]

Originally Posted by QMeli907

I've had 4 replacements and payed 3 times. Just make the minimal $5-10 USD donation to unlock it. It won't break the bank.
You can try emailing them and having them unlock the license for you, but i tried this and they were unable to make it work. Just make the donation. Its well worth it

I'm not paying AGAIN for something I ALREADY paid for.

If we e-mailed them with proof of our payment.
we should get a response with a solution.

The system should be changed:
In exchange for our payments, we should get a downloadable program that works without future issues.
I do NOT want to rely on a "pass code" to use in the future because then we have to rely on them to maintain their website.

Windows Mobile 6.5 is dead.
The phones that are out there have little value.
I've decided to keep my TP2 on Sprint and run it for as many years as I can.

[tt C6]

Originally Posted by QMeli907

Wait so let me get this right:
-you have never unlocked a device through this unlocker
-you are are first time user of this unlocker
-you have a new (not refurbished) phone

....and you are still getting denied?

Yes.
MANY of us have reported the SAME thing.

Just to be 100% sure so not to post negative information without proof,
I tried THREE different computers in THREE different private homes who NEVER do any tech browsing, let alone phone mods. (grandparents, parents, sister.) I even DELETED every anti-virus, firewall, etc before trying on ALL three computers before attemtping the flash.
This was with a new phone directly from Sprint Corporate.

[QMeli907]

But you didn't answer the questions I posed. Is it a replacement device you are trying to unlock? And is this your second try using the unlocker?

Just trying to understand your situation and help..

[QMeli907]

If it's a new device, it should unlock. Have you tried sending them a PM on XDA? I know thats what I did, they tried to remedy it, but they could not...

Its worth a shot

[tt C6]

Originally Posted by QMeli907

If it's a new device, it should unlock. Have you tried sending them a PM on XDA? I know thats what I did, they tried to remedy it, but they could not...

Its worth a shot

Yes. Refer to #3 above.

Originally Posted by tt C6

#3. My service "ticket" with PROOF OF MY PAYMENT filed on the programmer’s ticket system, private messages, and e-mails are all being completely ignored since 3/29/2010.

[QMeli907]

maybe they just dont monitor it anymore since newer devices are coming out