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  #31 (permalink)  
Old 02-22-2010, 10:20 AM
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Re: Shattered my screen :(

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Originally Posted by SRX8o7 View Post
Thanks for all of the advice guys, Im going to the Verizon store today too see what can be done.
Let us know what VZW says or does for you.
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  #32 (permalink)  
Old 02-22-2010, 06:26 PM
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Re: Shattered my screen :(

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Originally Posted by fishingmedic View Post
Let us know what VZW says or does for you.
They bascially said that I could buy one for retail price or use my moms upgrade to get a new one..she wont give me her upgrade so im just going to have to wait it out :/
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  #33 (permalink)  
Old 02-22-2010, 06:47 PM
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quick question: has anyone found entire sprint tp2 housings for sale?

ive dropped mine alot of times with no case would like to change the hosuing and screen
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  #34 (permalink)  
Old 02-22-2010, 07:01 PM
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Re: Shattered my screen :(

Does Verizon let you add insurance anytime you do an ESN swap? Sprint does and a semi loop hole is to swap ESNs(an old phone you may have), add the insurance, then wait(I think its 21 days) then file a claim. Idk if Verizon allows this though
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  #35 (permalink)  
Old 02-22-2010, 08:15 PM
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screens are 70ish iirc. do it yourself itll save you pain. you can honestly replace anything in these phones for fairly cheap but doing multiple parts is where a new phone becomes more viable. hell i even think that a motherboard with radio is 200ish.
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  #36 (permalink)  
Old 02-22-2010, 08:33 PM
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Re: Shattered my screen :(

Quote:
Originally Posted by SRX8o7 View Post
They bascially said that I could buy one for retail price or use my moms upgrade to get a new one..she wont give me her upgrade so im just going to have to wait it out :/
That really sucks and I feel for you. Would you be willing to give it a shot and try to fix it yourself? The way I look at it, if you're going to pay retail for it, it's worth a shot trying to fix it. If you can't fix it, as long as you don't totally destroy it, you may be able to sell it here (in the thread where you can buy and sell items) for at least a few bucks to a person who may be able to fix it. Maybe put a post up in off-topic asking if anyone knows how to replace the digitizer, that way someone may see the post and offer some assistance. Good luck either way.

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Originally Posted by subzero1313 View Post
Does Verizon let you add insurance anytime you do an ESN swap? Sprint does and a semi loop hole is to swap ESNs(an old phone you may have), add the insurance, then wait(I think its 21 days) then file a claim. Idk if Verizon allows this though
No, Sprint's great for that, you can buy a used phone from e-bay or craigs list and still get full TEP. I'll take that even though our deductible is $100 versus Vzw's $50 since I can put piece of mind on my phone anytime.
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  #37 (permalink)  
Old 02-22-2010, 09:54 PM
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Re: Shattered my screen :(

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Originally Posted by Mr. X View Post
The LCD isn't cracked the Digitizer is, if the LCD was cracked. you wouldn't be getting much of a picture, and what u did would look horrid.

You can get a replacement digitizer on ebay i bet.
exactly what i posted, i even made it simple and linked a 25 dollar digitizer listing that is good for 25 days. just ask around the little repair shops if you are nervous about doing it yourself. if they give you some high price quote ask them how much is the labor. then tell them you will bring your own digitizer in and they can charge their small labor fee.
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  #38 (permalink)  
Old 02-23-2010, 12:31 AM
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Re: Shattered my screen :(

Quote:
Originally Posted by SRX8o7 View Post
They bascially said that I could buy one for retail price or use my moms upgrade to get a new one..she wont give me her upgrade so im just going to have to wait it out :/
I cracked my screen not that long ago and was able to get a replacement for 50 bucks. I also didn't have insurance or any of that. As long as you tell them that you cracked the screen and not the LCD, they should be able to send you a replacement. They mailed me a replacement and paid my shipping to send my phone with the broken screen back to them. Here are the steps I took to do this..

1. Call Verizon using *611 and when the robot women asks where you would like to direct your call, say "Data Services". It will say something about needing help with your PDA... keep going through all the menu's that refer to a PDA.

2. When you get a customer service rep on the phone, tell them that you had talked to a Verizon representative at the store and they said that since you only cracked the plastic layer above the LCD and not the LCD its self that you could get a replacement for 50 bucks. Ask them if that is true or not. Kind of play dumb and let them tell you what your options are. I wouldn't demand a replacement since it seems like it's up to whoever is on the phone to decide if they want to give you that deal.

3. If that doesn't work wait a couple of days and call again. Most of the people at the verizon stores are retards in my experience, the people on the phone are much more helpful. The first time I called in the $50 dollar replacement wasn't even an option according to the representative. The second and third time I called both representatives knew about the $50 replacement. Most of the reps on the phone seemed to generally care that I was happy and for that Verizon has my money for at least the next couple of years or so

Hope this helps
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