Asuron, XV6800 replacement - Page 4

elantra_99 · #31 (**permalink**) 04-17-2009, 12:53 PM

ahh okay... are you going to file again?

**BooDaddy** · #32 (**permalink**) 04-17-2009, 12:56 PM

Im thinking about it, I have been having a metric crap ton of problems with aGPS on this darn thing.
I already had verizon send out a replacement under warranty, but I am seriously thinking about using warranty and trying to get a touch pro,

elantra_99 · #33 (**permalink**) 04-17-2009, 01:00 PM

Gotcha.. .. I know exactly where you're coming from. I'm going to call now. I'll let you know how it goes.

elantra_99 · #34 (**permalink**) 04-17-2009, 02:38 PM

Man she sucks....... She says, "There's no option to choose another phone. When you file your claim through Asurion we replace your equipment with the previous equipment."

I told her I would call Verizon to find out for sure. She says she'll keep the claim open until then.

So i guess I'll call them back later and tell them to close the claim. Then try to start over and choose the, "alternate phone", option.

jeeezzzz

**BooDaddy** · #35 (**permalink**) 04-17-2009, 04:02 PM

Ok, I just tried again online. I was able to change to the xv6850. Check this photo to see where to change your equipment:

Now, I havent processed the claim yet. I dunno if thats what I will get or not. I havent comited to it yet.

elantra_99 · #36 (**permalink**) 04-17-2009, 04:45 PM

Nice!!! thanks for the pic. I'm going to try it soon..

It sounds like you're afraid to process it though!! haha! Hopefully you get it; just make sure you do a screen shot of your order when it's complete. That way you can complain if they send you something other than the XV6850.

**BooDaddy** · #37 (**permalink**) 04-17-2009, 05:15 PM

HEH. yeah, I havent decided if I am gonna do it yet or not. I finally got aGPS straightened out on my 6800, but I had to subscribe to VZNav to get aGPS working.

I would still love a TP. I am gonna give myself this weekend to decide. So I may end up doing it sunday.. LOL. Ill let ya know what happens.

elantra_99 · #38 (**permalink**) 04-17-2009, 07:17 PM

Hmm... Well at least you got the aGPS going. I canceled my claim today. So I'll wait till tomorrow to try again.

Good luck!

apoirier594 · #39 (**permalink**) 04-18-2009, 09:50 PM

Yea elantra_99 the girl told me what she told you, but I ended up sweet talking a girl into sending me the TP. And yea what bodaddy said I'd also try it online, but hurry they up the price up to 100 buck tonight(i think)midnight

elantra_99 · #40 (**permalink**) 04-18-2009, 10:18 PM

Wooooww I've been busy and day and just looked at this now..

I'll try to finish the claim now.

Thanks apoirier594!