Asuron, XV6800 replacement

[BooDaddy]

im gonnna try mine online... finish it at least.. LOL. i already have it set for the TP. I ll report back

[elantra_99]

I hope you made out better than I did... This is BS! Not only do I need a phone "like now"; they want me to fill out some Claims Document form. Until the form is completed and either faxed and mailed back to them, I can't finish the claim. This is nonsense!

I have a screenshot.

[BooDaddy]

WEll, I tried to process my claim and they made me print out and fill out, then fax an affidavit. I bet they also stick me with the 100 charge too since it will prolly be monday until they check their fax machine.

[elantra_99]

You read my mind... that's bad business.

[abuttino]

If you want a new phone, here is how to do it..

Brick your phone upgrading to MR2, call Verizon, get new phone.

I did it for a 6.1 upgrade to my i760 and I am pretty sure they'll believe you considering they just sent out a blanket text to upgrade to MR2.

[BooDaddy]

Yeah, thats one way, but they will only send out a XV6800.

[BooDaddy]

No bueno for me. I had to call them back to see if they got my fax, but they referred me back to verizon to verify what model phone i had. They were showing it to be a xv6800.

Oh well I didnt do the claim as they were going to send out a 6800

[abuttino]

Originally Posted by BooDaddy

Yeah, thats one way, but they will only send out a XV6800.

I thought they stopped carrying the 6800 a long time ago.

[apoirier594]

Originally Posted by abuttino

I thought they stopped carrying the 6800 a long time ago.

no they still have 6800's when I called they wanted to send me one, but i convinced them to send me a Touch Pro. So if you try you can still get a Touch Pro from Asurion