missing voicemail icon

snowman · #1 (**permalink**) 12-08-2008, 01:14 PM

I just did a hard reset to the stock sprint rom. After a hard reset, and then a soft to bypass the Sprint customizations, I am missing the voicemail icon.

I knew that I had two messages, and then I left myself another to see if a new one would bring it up, but it didn't. I got the notification of missed call and now three messages, but the icon and count do not appear on the today screen.

Any thoughts?

Thanks

BigDiesel07 · #2 (**permalink**) 12-08-2008, 01:59 PM

The bypass should not cause any problems with this... I would recommend going to Start-- Settings-- Phone-- Services-- Scroll down to Voicemail-- Click "Clear".. Might help you out... Good luck!

snowman · #3 (**permalink**) 12-08-2008, 02:10 PM

Thanks BigDiesel, I had tried that already - should have mentioned in op.

BigDiesel07 · #4 (**permalink**) 12-08-2008, 03:13 PM

Oh.. okay.. hmm.. not sure what else then..

gearjunkeez · #5 (**permalink**) 12-08-2008, 03:45 PM

did you try deleting or saving all your voicemails so that it was back down to zero? Then leave a vm and see if you get the notification?

gearjunkeez · #6 (**permalink**) 12-08-2008, 03:45 PM

Also, do you stil get the text and/or email notification?

BigDiesel07 · #7 (**permalink**) 12-08-2008, 04:12 PM

Quote:

Originally Posted by gearjunkeez

did you try deleting or saving all your voicemails so that it was back down to zero? Then leave a vm and see if you get the notification?

Great idea Gear... I know the VM icon can be flunky at times... If you turn the phone off, sometimes it pops up if you have one...

snowman · #8 (**permalink**) 12-08-2008, 05:05 PM

gearjunkeez - I hadn't set up my email yet, but did so now and that notification icon is displayed/working. Had a friend send a text, and that notification icon is displayed/working too. Odd thing, the text showed up as a text, but when I deleted it, it went to the trash of the email folder.

Just deleted all my vm as you suggested, then did the services > vm > clear, left a vm for myself and still no icon/notification.

For clarification, I do get the pop up that says there is vm, just not the icon/notification.

Thinking about it, isn't there a missed calls icon/notification too? Maybe I am just not remembering correctly, but if there is, it isn't there either.

BigDiesel07 · #9 (**permalink**) 12-08-2008, 05:24 PM

Yeah.. There is a missed call icon too.. That is weird you lost both icons.. What ROM are you running?

**Lylej2k** · #10 (**permalink**) 12-08-2008, 05:25 PM

sounds like you're missing the .dll with the messaging icons. look in your /windows directory for outres.96.dll i think that's the one with the messaging icons. i'll check when iget home