$$#$#@

[weedahoe]

Well I can see where the snowball effect would come in. When ever we would see ppl come in the 67 forums and talk about sending thier 67 in for a replacement I always tried to guide them in to keeping it and at least claiming it to be lost or stolen because then they have extra parts and no one else gets thier headaches.

[x10guy]

Originally Posted by cbunting

Seriously, can't HTC make these things higher quality? I just pulled out my sync cable the the inside the of the mini usb connector came out with it. now the connector is hosed. this is my 2nd mogul, the first one the usb connecter broke too... I'm getting sick of paying $50 for a new one...

Just wondering... are you using the "same" USB cable on all the broken Moguls?

It could be that the sync cable USB connector might be out of wack and it fitting TOO tight and thus putting too much stress on the Moguls usb port.

I've had a sync cable that fit really tight... (at first I though it was stuck). Once I got it off, I stopped using it.

[Matchstick]

Originally Posted by PDAPhoneJunkie

I seriously am thinking that maybe the Sprint version is not as well built...No experince with that phone but it seems like everyone with Sprint's version seems to have problems (except for a few). But most people with Verizon version has no problems, like my self.

I have an Alltel 6800. And it has worked splendidly for over three months now. Granted I know that's not a long time. But I have not even seen an inkling of the problems you guys are describing on here. No white spots, my usb connector is top notch, and it connects to ActiveSync everytime. The only thing I might say is a problem is a couple of my MP3s (which all have media info on them, i.e. artist, album, song name. all in the right places) suddenly go into an Unknown Artist info. Even though the album art, and song name are still correct.

[jhiciano]

Yea, I had to exchange my mogul three times if a five month period due to different reasons.

[Vinny]

Originally Posted by shellguy

Vinny when you are CEO of sprint you can do that, It would not make good business sense to do that out of manuf warranty. and how can you say what has been caused by abuse and what has not? would stand to lose alot of money over that.

Shell

Why didn't I think of that? No company has ever had to recall a product. And, yes, many, many people having the same problems with the same model of phone from the same manufacturer must be the users abusing the phone...

[shellguy]

Well to read most of the issues stem from sprint phones.. Which to me is quite odd that the same phone released to diff companys would have such a wide spread failure rate. Product recalls are when there is a mass issue with the device if sprint felt that is what was going on they would have done it, or stopped selling the product.


Shell

[Madam Macaw]

Originally Posted by colk

I have roughly the same issue mine will start losing sync with the pc if I move it so much as a inch

Mine is exactly the same way - I have had to resynch twice already.

[nonzenze]

unfortunately this is rural Lancaster County, PA, and none of the repair facilities have replacements in stock. The sprint site says "sorry, we currently do not have inventory to fulfill your request"

Demand a Diamond!

[nonzenze]

Mine is exactly the same way - I have had to resynch twice already.

Yup, I use Bluetooth for everything just for this reason.

[kdj67f]

Another XV6800 user chiming in to say I have had no problems that make my device inoperable. Keyboard, wifi, bluetooth, radio, etc.. all work fine without a white spot in sight. i am a welder by trade so phones don't usually last long for me. Metal dust is a killer. I have had it for 10 months, with lots of hard drops, skips across concrete and even moisture enough to fog the screen and it still works great. I am impressed with the build quality, I guess I got a wednesday phone instead of a friday phone?

Either way, that is what insurance and manufacturers warranties are for.