Roaming Issues on ALL Moguls

[holo]

Originally Posted by schettj

Roaming (on AT&T mostly) works fine on the latest stock sprint (non-beta) rom. Forced or auto (when in the dungeons at work I can only get AT&T since there is an in-building repeater for it, but the poor mogul keeps trying sooo hard to find that sprint tower that he kills his battery if I don't force him...)

Might just be you, or your location.

Edit: oh, and I always use 10 digit dialing on my cell - who doesn't??

FYI you can't roam on AT&T at all so you definitely aren't roaming on AT&T... They are GSM, the mogul does not support GSM (nor do most sprint phones as they are CDMA)...

[MrDMB]

I have the roaming problem when I first got it and when I upgraded the rom. I just called sprint and in seconds they fixed it. When I went to the sprint store they had no idea what was wrong.

[aesoprock00]

i'm on the stock 3.35 rom. set my phone to roaming only, got the triangle and tried to call my voicemail by just hitting the voicemail button. got a message stating "welcome to americas roaming network" or something like that and was told my phone hadn't been set up for roaming and i could only make collect calls or credit card calls. hung up and tried dialing my work phone, including area code. called with no problem. tried my voicemail again but instead of hitting thebutton i typed out all the numbers, area code included, had no problem at all this time.

[dutchie25]

I forced my Mogul to roam for most of last month since Verizon has better coverage than Sprint around here. You do have to dial the 10 digit number and it works fine. I just got my bill and no problems. It did show that 90% of my calls were roaming so I will continue to do that until someone says something. I was worried about my data plan but no extra charges.

[shorty82]

I had this problem almost a year ago the first time I used an unofficial ROM. It was terrible because I was leaving town on a business trip to a place that has a bad sprint signal, so my phone would just be a paper weight for the a couple weeks. Anyways after lots of searching on the web I read something about the HLR reload and it worked. It just took a while to find someone at sprint that knew what it was, they keep telling me there was no such thing and I must mean a PRL update... Anyways I was right, sprint was wrong, and now my phone works. I hope my little story helps lol..

[rfrankli]

Call Sprint and ask for an HLR Reload. Make sure you get into the smartphone customer support and they should know what you are talking about. I have ahd to do it twice, and both times they have immediately known what I needed done and were very helpful.

[catatung]

Something interesting I noticed about this HLR reload/roaming fix.

I had a mogul, Rom 2.09. Roaming worked fine. I upgraded to the latest rom (3.56 i believe) and roaming stopped working. This HLR reload fixed it, however I got a ridiculious amount of repeated txt messages whenever I was roaming, also when I'd switch back to sprint it would flow in messages missed from days before, i suppose the stuck message(s) prevented new messages from coming.

Then I:

downgraded to 3.35 rom. Roaming still worked, texts still came in duplicated.

downgraded to 3.16 rom. Roaming still worked, texts still come in duplicated.

downgraded to 2.09 rom. I skipped 2.17 because I KNOW it worked at 2.09 (roaming AND non-duplicated texts). I could not do this without running titan_relocker, search for it if you need it. I received invalid command error 328 i think it was. After putting 2.09 on, BAM, roaming does not work anymore. I assume I'll need another HLR reload.

Im wondering if the different radio versions (1.32 from the 2.09 rom update) and 3.x radio in the 3.x roms are not compatible with HLR settings from each other.

In any case, I have discovered its likely that HLR reload is necessary if you cross that line, either 2.x -> 3.x or 3.x -> 2.x.

Just thought I'd throw that out there, it may help someone troubleshoot something in the future. These threads stick around for a long time!