White Spots

[TrueArsenic]

I came across a phone the other day with this issue. A customer brought it in and it seems to be kindof like a pixel burn area about the size of an eraser in the bottom left hand corner, yes?

I havn't experienced this issue on my Mogul, however, i know a lot of you have had this issue. I suggest taking it to your local sprint corporate store and doing a warranty swap as this seems to be an issue with the lcd in the phone.

If sprint declines, contact HTC either by Email, or call them. If you Email, find links to similar threads such as these on other forums to help prove your point.

And i agree with eehrhard, crappy screens aren't acceptable.. especially when paying $300+ for a phone.

[roguemoog]

Hah, I just noticed the exact same thing on mine a couple weeks ago. Not sure if it was always there, but it's only noticeable when the screen is white or close to white. Guess it's not just mine!

[eehrhard]

I dont think sprint/htc may even know how big of a problem it is because of lack of complaints. I know when i first went in to get a swap or repair the tech was like "huh?" but i was persistant. I have had less trouble with the other swaps. That may be because they know about it or because I just skipped the sprint store though.

[hexonic]

I actually work as a tech for sprint and i see these phones every day. New 6800s come in like this once in a while so i believe is a defect with the phone itself. Its always in the lower left corner about a centimeter up from the bottom. Generally it has 2 spots almost touching. i believe its because there is a part under the screen gently pressing on it from the back. I've had my phone a little over a month now and it hasn't happened yet but i know it will sooner or later.

Just wanted to let you guys know its not from you dropping it, putting it in your pocket or anything like that. (blackberry screens do this as well if you press on them from behind as well as the palm centro)

[Matt]

Originally Posted by hexonic

I actually work as a tech for sprint and i see these phones every day. New 6800s come in like this once in a while so i believe is a defect with the phone itself. Its always in the lower left corner about a centimeter up from the bottom. Generally it has 2 spots almost touching. i believe its because there is a part under the screen gently pressing on it from the back. I've had my phone a little over a month now and it hasn't happened yet but i know it will sooner or later.

Just wanted to let you guys know its not from you dropping it, putting it in your pocket or anything like that. (blackberry screens do this as well if you press on them from behind as well as the palm centro)

I am also a tech at Sprint, see these an almost all 6800 and even 6900.

[itsall_cooool]

Yeah!!! I have one too!!! And here I was thinking I had a defective screen, hoping it never became worse. At least if this becomes an issue it's probably a class action deal.

[sherv]

Yup, I got a white spot too!

[mike6043]

it happend to mine 2 days after i bought it

[bkerk]

i have the white spots too. and its my second mogul..

[ikon]

Me too with my alltel 6800, 2 in the lower left corner. I also choose to ignore it.