White Spots

[rwspark]

Originally Posted by ZuneNinja!

This is about the most ignorant post you could have made. I am not made of money, and money doesn't grow on trees. I can not afford the functional TP that I so greatly desire. This is a support forum, we are all trying to gather information from each other to find which methods of acquiring a TP replacement with this issue have had success or failure.

I have had 5 (maybe 6) replacements for my phone. They refuse to give me any other device since I am out of contract (have been for over a year). The last representative said she wouldn't even give this to a supervisor because in no way would they approve a device exchange. So I told her to keep sending me refurb phones. I just got one today and no white spots yet... One took about a month to get white spot. The last one had one right out of the box. You would think by the time I get 5 or 6 it would be cheaper to just give me the Pro...

[drewcam888]

Originally Posted by rwspark

I have had 5 (maybe 6) replacements for my phone. They refuse to give me any other device since I am out of contract (have been for over a year). The last representative said she wouldn't even give this to a supervisor because in no way would they approve a device exchange. So I told her to keep sending me refurb phones. I just got one today and no white spots yet... One took about a month to get white spot. The last one had one right out of the box. You would think by the time I get 5 or 6 it would be cheaper to just give me the Pro...

The reason you keep getting them is that it doesn't cost them much. They just probably send your Mogul back out without refurbishing even though it has white spots.

[rwspark]

Originally Posted by drewcam888

The reason you keep getting them is that it doesn't cost them much. They just probably send your Mogul back out without refurbishing even though it has white spots.

Doesn't really bother me too much It costs them money to keep mailing them out 2-day shipping. It's like playing roulette. You never know when you are going to get a good one.