White Spots

[furiousgtz]

So today I went to local Sprint store because of the white spots. The technician turn be down say its normal we can't do anything about it.

I can't wait for the touch pro I'm tossing this pos out the window.

[HBOOT]

Hey you hurt the Mogul's feeling. It is a great phone, requires tweaking and all but hey like all things, it is temporary.

[cornelious2]

you just need to read the terms of your warranty VERY carefully. being that I amin IL all warranty repairs are done by sprint and not asurion and they kept telling me I had to send my phone into asurion. well long story short I started quoting the pamphlet and lo and behold they are sending me a NIB mogul. which will also reset my 30 day satisfaction with the phone thing since its basically charging to my account and then getting credited once I send them mine(raphael for 50 bucks anyone??). you just need to come up with a good reason why the whitespot is a problem (and im sure you can find other things wrong with it) though it took me 3 refurbs and a month and a half of yelling

[jax2k3]

I had this actually... it seems that the LCD might be going bad.. I had 1 white spot on the bottom left... didn't go away even if you changed from port to land mode....
so Telus had to get my a replacement... took a while... but anyways, it did get worst as I had 2 by the time I got the replacement... so my advise to get it replaced ASAP

[fred_dj]

Originally Posted by hardwyre

It's most likely a heat issue; take a look at these pictures:
https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf

If you go down to page 20, you can see what's hidden under that buldge in the plastic casing you can see on the back of the screen when you slide open your phone.

That chip may be the controller for the backlight or any number of other things; the FCC failed hard when they didn't take a picture specifically of the chip and what looks like a LIP or ZIP connector.

End result, it's a hardware flaw. Now the game is, how long will they lie and bull**** everyone with the mantra "It's not a common problem".

I agree, The LCD polarizer ( A digital window that opens and closes ) seems to be affected by heat. The same thing happens to LCD Projectores ( NOT DLP ) after a lot of hours of use, you can see spots like theses, but not white, since the LCD projectors have 3 LCD's ( Red, Green and Blue ) you'll notice color spots in the screen. Mine has the spot, my wife's has it, always in the same freaking place. They're just too silly to not assume a hardware fault. shame on HTC. Who cares? still a great phone.... lets take this "fashion white spot" as an extra charm... they could add it to the phone's feature:

.... - Built-in GPS
- QVGA Touch Screen
- Qwerty Keyboard
- Cutting edge Personal White spot
....

[ggoldfingerd]

I just paid $55 to have mine replaced and the phone that Sprint ordered has a white spot in the left lower corner. My other Mogul had the same white spot. Should I complain and have them order another one? I don't want to have to go through 5 Moguls to get one good one. I would like it fixed though.

[azjesse]

my mogul has a spot on the left side of the screen too lol

[v0LaT1Le_fluid]

Hi. I'm new to the forums here... I've been searching the net and have found many posts about 2 white spots on the Titan (PPC6800, Mogul, etc.) screen. Although I do not have the 2 white spots on my screen, I have noticed in the past couple of days that there is a single white spot on the screen when the camera is active. I thought maybe the camera window was dirty but cleaning it didn't help. Has anyone else seen this issue? It ONLY happens when the camera is active.

-Thanks

[amirborna]

white spot lower left, not all the way down about 1 cm up

[rgildoss]

okay im on my third swap ..all have white spots ....
what should i do now ..should i ask for a HTC TOuch Pro?

im really tired of all this