HTC Mogul Sprint ROM - GPS and REV. A New info! - Page 11

HybriDSM · #1 (**permalink**) 12-13-2007, 05:50 PM

Quote:

Originally Posted by chemdawg

Does anyone know how, or if you can downgrade your firmware back to what it was before you flashed it? I upgraded my firmware to the 2.17.651.0 with Radio 1.47.01. It works for crap. My bluetooth works when it wants to, and I have noticed several programs that do not work anymore. I would like to go back to the 2.09 from june that came in here.

How can I do this? Thanks a ton in advance.

Chem

download the old version and flash it the same way as you did with the upgrade

ihatespam · #2 (**permalink**) 12-16-2007, 01:46 AM

Quote:

Originally Posted by Kayin

I actually work for verizon wireless - I give things to people who are nice. Annoying, bitchy people who whine and whine, I will argue with and explain the way things are endlessly. If you're cool, I tend to be much much more giving and willing to bend rules.

Does anyone else find this apalling?

Or perhaps, it's just the truth that is shocking me. Thanks for being honest.

Elbimster · #3 (**permalink**) 12-16-2007, 05:37 AM

Quote:

Originally Posted by Raging Idiot

Rev A.
Potentially GPS as well.

Quote:

Originally Posted by ihatespam

Does anyone else find this apalling?

Or perhaps, it's just the truth that is shocking me. Thanks for being honest.

I don't personally see how anyone can be shocked or appalled by this. Maybe it's just me, and the fact that i've worked in Customer service for the better part of the last decade, but if somebody walks into my store ready to start a fight about something, they're going to get one, and not get what they're looking for more often than not. On the other hand, someone walks in, is polite, stays calm, makes logical even if firm points, i'll happily go out of my way to help them as much as I can. It has nothing to do with them being con artists, it has to do with what's productive and trying to find mutually beneficial solutions. When i have a problem with something i'm polite but firm, and always treat the person on the other end of the phone or the other side of the counter like a human being. Is that being a con-artist?

**Pibe38** · #4 (**permalink**) 11-03-2007, 03:10 AM

I received a response to the e-mail I sent to e-care, you can clearly see it is a copy/paste answer... they even forgot to paste my name after "Dear ," in the beginning of the message.

However, this is what shocked me... look at this statement, anyone make sense of it?

Quote:

I also apologize for the inconvenience you are facing due to ROM updates on HTC Mogul. I would like to share the information that the updates are done by the manufacturer of the handset and as mentioned on the website, it will be updated on the account.

My answer to that was that I know HTC is the manufacturer but that ultimately the device is Sprint-branded and Sprint is the one that provides support for it. I also asked what would be updated, and on what account since they are not clear at all on that message.

alabij · #5 (**permalink**) 11-03-2007, 08:16 PM

I know the Mogul has issue but come on guys. Some of you are taking this a little bit too far. It's for over the line complaints like these that Sprint gets a bad name for customer service and also why prices for devices are so high.

A lot of you guys that are screaming at Sprint would not have known there were issues with the Mogul if you hadn't visited sites like PPCGEEKS or XDA-DEV. Even sadder is that many of you could easily live with the issues but would rather take this opportunity to scam Sprint for refunds of upgrades.
It's sad because forums like PPCGEEKS and XDA-DEV and PDAPhonehome are there to assist not as means to rally and abuse the system.

Those are my 2 cents.

**Pibe38** · #6 (**permalink**) 11-03-2007, 08:21 PM

Quote:

Originally Posted by alabij

I know the Mogul has issue but come on guys. Some of you are taking this a little bit too far. It's for over the line complaints like these that Sprint gets a bad name for customer service and also why prices for devices are so high.

A lot of you guys that are screaming at Sprint would not have known there were issues with the Mogul if you hadn't visited sites like PPCGEEKS or XDA-DEV. Even sadder is that many of you could easily live with the issues but would rather take this opportunity to scam Sprint for refunds of upgrades.
It's sad because forums like PPCGEEKS and XDA-DEV and PDAPhonehome are there to assist not as means to rally and abuse the system.

Those are my 2 cents.

I'm not speaking for everyone here, but I am personally sending e-mails to Sprint just to add to everyone else's e-mail so that they know that we as consumers would like to see these issues worked on a little faster than they are.

I am one of the lucky ones that doesn't have too many issues with the device, however, I feel this has ben handled pretty poorly with the release of 2.16 since many of the new issues it caused would have been discovered with some minimal testing.

As I said, I don't speak for everyone hear. I know there are people that have gone through many devices, others have far greater issues with the Mogul and that may be rhe reason why they are asking to swap devices.

Just don't assume that everyone that contacts Sprint wants something for free or to scam them. Some of us just want to voice our concerns as consumers and paying costumers.

budney · #7 (**permalink**) 11-03-2007, 11:16 PM

I emailed Sprint last night about my problems with my Mogul. I got an email today that said they could possibly exchange my Mogul for a new one. But I would have to take it to a repair center for further assistance. I doubt I will go and do it. My Mogul's problems are not nearly as extreme as others have reported. Plus my with my luck the new Mogul would be more buggy then my current one.

alabij · #8 (**permalink**) 11-04-2007, 07:40 AM

Quote:

Originally Posted by klurf8881

well first off ive been working with WM phones since they came out- 6600,6700 700wx, mogul, touch, Q etc. .............

This is not a personal attack on you so please bear with me. I've used PPCP since the first PPCPE by T-Mobile and everybody who had that first phone edition or earlier PPC without the phone would/can attest that alarm on pocket pc phones are touch and go. Nobody can name a PPC device that didn't have an alarm problem.

So your alarm not working on your PPC is not a legitimate issue. They rarely always work, some people will swear that they've never had alarm issues and some what will tell you it's a nightmare.

The first couple hundred threads in XDA-DEV website are all about alarm issue. So like I said, I'm not sure what you meant by you've been using PPCP since day 1, I have and they've always had alarm issues.

ebmorgan · #9 (**permalink**) 11-04-2007, 08:11 PM

that's horse shit. all features are required to work as specified. if it has an alarm clock then it needs to work, otherwise it's broken....mfg defect. by your logic if I buy a car and the heater doesn't work then its okay because most heaters don't work in the model you bought? that's one of the most rediculous statements I've read on this board.

ebmorgan · #10 (**permalink**) 11-04-2007, 08:04 PM

im upset not because of all the issues. im upset because I bought a product on the premise of it's advertised capabilities, namely BT, GPS, and Rev A, and it,s not going to deliver on them for mor than 6 months after purchase. that's bullshit in my book.

I called to complain. they basically told me to deal with it or bu a new phone. APAULING!!