Email response from Jerry Adriano (Sprint's VP of Customer Experience)

[htcmoguluser]

jerry sucks imop

[Musicman247]

Well, now we know why it's been so hard for people to get replacements recently.

We appreciate the feedback and I have shared it with our team that is
responsible for our handsets and products.

Way to snitch on everybody, dude.

[Vertigo]

Like Bill (Sprint employee Commack, NY corp store) said to a desperate customer... If you don't like to wait you are in the wrong place....

oops sorry Bill I put you in the spot!

[answerman]

Just to see if it would work any better with an Alltel 6800, I gave it a try. I'm stuck at the *.jar install with the message "The suite Mobile GMaps cannot be installed because the permission com.qualcomm.qjae.gps.Gps is not available on this device -58". I assume that this is the error relating to the locked API since it doesn't have root access. Is this the same issue that you ran into on the Mogul?

[TC1]

Originally Posted by answerman

Just to see if it would work any better with an Alltel 6800, I gave it a try. I'm stuck at the *.jar install with the message "The suite Mobile GMaps cannot be installed because the permission com.qualcomm.qjae.gps.Gps is not available on this device -58". I assume that this is the error relating to the locked API since it doesn't have root access. Is this the same issue that you ran into on the Mogul?

Exactly.

So what's happening here is that either the API is locked down... or it doesn't exist at all (yet). Sometimes error messages can be deceiving, the permission issue could also be there's nothing there to access. The fact that Sprint themselves are not charging for location based services on the phone themselves leads me to believe that it's just not possible (yet).

Thanks to everyone that tried this out, you folks are the best At least I can take a rest from trying to crack this nut until Sprint/HTC release the next ROM.

[dmackdaddy]

GPS dudes, please start another thread for this - seems it deserves its own, specially if it works!

I think we're going to have to fight to get a Mogul 2.0 for FREE, I'm betting they screwed up Mogul 1.0 and dont have a way to move the memory issue to accomodate more. I agree, the more I think about the TOUCH, the less I want it. I tried using that POS QWERTY keyboard on my mogul and it sucks!

[papped]

Yeah I would never use a device that had no hardware keyboard.

But at the same time, something about the Mogul keyboard layout and design makes it the hardest to type on out of any of the other keyboard types I've used (sidekick2 + Treo).

[Ncruze]

Man..i got a sickening gut feeling now, Knowing that i left Cingular for this. I admit, cingular wasnt perfect but dammit there's no way this would have ever happened through them!!!

[Pibe38]

Please... no more GPS threads unless a definite answer has been found. We've been through this already many times.

It's all I'm gonna say.

[dmackdaddy]

I just wrote him:

Hi,

I’m sure you are aware of the many individuals who went out and bought the 6800 and are now disappointed to have spent anywhere from 300-600.00 for it not doing what it was promised to do (BT, GPS, lack of working RAM for applications, EVDO Rev A in 2007, etc). I hope that the plan for Early 2008 (January) includes us getting a new ROM with all of the cool HTC applications that the Touch has, as well as fixes and upgrades for the issues I’ve mentioned. Failure to do so or come out with a new version of the Mogul that does, will result in more than the uproar that already exist in the 6800 community. I’d like to know what you guys have planned for the 6800 come 2008.

Thanks,
-dmackdaddy

BTW, I got the email from here:

http://consumerist.com/consumer/spri...ecs-240040.php